Job Title: Associate – WM Client Management - Name Screening & Adhoc Updates

Department: Wealth Management Operations

About Business line/Function: 

Wealth Management - Client Management Operations in ISPL started in 2019, provide back office services for BNP WM Singapore and Hong Kong. Processes include Client Reference Data and Reporting (since September 2019)    

Position Purpose: 

Client On-Boarding team’s goal, is to ensure a global and consistent “first service” is rendered to the clients. Ensure practices are adhered to bank’s standard procedures and guidelines with an emphasis in the area of compliance. Keeping abreast with the changes in regulations (site, regional, global, HO), assess its impact.

Ensure every client, prospect and counter‑party is screened against sanctions, AML/CTF and PEP lists, mitigating regulatory risk and maintaining audit‑ready records while supporting Relationship Managers and Compliance teams.

Responsibilities

Direct Responsibilities

• Support the execution of controls and tasks required in the Client‑Onboarding – Data‑Maintenance & Banking‑Services process, ensuring that client documentation, data‑capture activities and banking services meet the Bank’s policies, standards and all applicable local legal‑regulatory requirements.

• Perform daily and name‑screening checks (on‑boarding and periodic re‑screening). Keep watch‑lists, match‑thresholds and screening parameters up‑to‑date, investigate alerts, assign risk ratings, document decisions, and promptly escalate high‑risk matches. Maintain complete audit trails and respond to internal‑ and external‑audit queries. Work closely with Relationship Management, Legal and Compliance to resolve exceptions and drive process‑improvement/automation initiatives.

• Provide end‑to‑end support to internal customers for the onboarding of new clients, including linking clients to banking‑service tools (e.g., direct advisory‑desk access, dormant/deceased accounts, block/unblock requests).

• Maintain sound work processes, data‑integrity and the secure storage of client documents (electronic, scanned‑image or paper).

• Stay abreast of regulatory changes (site, regional, global, head‑office) and assess their impact on local workflows (SG/HK).

• Verify that controls are in place for the safe custody of account documentation and for mitigating operational risks arising from user requests to access databases containing sensitive client data, signatures or document images.

• Administer requests from internal regulators and stakeholders in relation to audit reviews; provide timely, confidential handling of client data and information.

• Deliver training on data‑maintenance and banking‑services processes and share knowledge with new team members; act as Level‑2 checker where required.

• Contribute to the design, implementation and continuous improvement of permanent‑control policies, procedures and control‑plans for daily operations; assist with updating SOPs.

• Comply with regulatory requirements, internal guidelines and operational‑risk procedures; promptly escalate incidents to Management, Permanent‑Control or Compliance as appropriate.

• Report all incidents through the Incident‑Management System and help minimise operational failures (including fraud) by applying regular controls.

• Ensure the integrity of client‑data creation and maintenance while meeting SLA/KPI targets; manage account‑closure processes.

• Prepare regular management reports (daily/weekly/monthly/quarterly/periodic statistics).

• Provide regional support in line with SG and HK working hours and public‑holiday calendars.

• Work collaboratively within a flexible, transversal team; coordinate with internal partners (WM‑COB SG/HK, Compliance, Legal, Front‑Office, Client‑Onboarding & Due‑Diligence, and other WMHK/WMSG support teams) to resolve complex cases and maintain a smooth support process.

Contributing Responsibilities

·         Understand the principles and be familiar with Client databases’ requirements individuals/Corporates/Holding Companies/Trust Accounts.

·         Essential knowledge and experience in Client Data Management experience.

·         Must possess strong fundamental and technical skills, awareness of operational risk.

·         Competent in MS Office tools, particularly MS Excel 

Technical & Behavioral Competencies

·         Able to work with large data in excel and suggest process enhancement ideas.

·         Knowledge of advanced formulas & pivot tables in excel is must.

·         Demonstrates a strong sense of responsibility for safeguarding the bank’s reputation.

·         Proactively seeks root cause solutions to recurring false positive trends.

·         Handles high volume alert periods (e.g., sanctions regime updates) while maintaining quality.

·         Willing to share knowledge, support peers, and contribute to collective compliance objectives.

Specific Qualifications:

• Minimum 5 years of experience along with Bachelor's Degree - in management, finance, science, economics, related field or equivalent experience.

• Prior experience in similar domain.

Skills Referential (Required knowledge, skills and abilities)

Education Level: Bachelor Degree or equivalent

Location: Mumbai

About BNP Paribas Group:

BNP Paribas is the European Union’s leading bank and key player in international banking. It operates in 65 countries and has nearly 185,000 employees, including more than 145,000 in Europe. The Group has key positions in its three main fields of activity: Commercial, Personal Banking & Services for the Group’s commercial & personal banking and several specialized businesses including BNP Paribas Personal Finance and Arval; Investment & Protection Services for savings, investment, and protection solutions; and Corporate & Institutional Banking, focused on corporate and institutional clients. Based on its strong diversified and integrated model, the Group helps all its clients (individuals, community associations, entrepreneurs, SMEs, corporates and institutional clients) to realize their projects through solutions spanning financing, investment, savings and protection insurance. In Europe, BNP Paribas has four domestic markets: Belgium, France, Italy, and Luxembourg. The Group is rolling out its integrated commercial & personal banking model across several Mediterranean countries, Turkey, and Eastern Europe. As a key player in international banking, the Group has leading platforms and business lines in Europe, a strong presence in the Americas as well as a solid and fast-growing business in Asia-Pacific. BNP Paribas has implemented a Corporate Social Responsibility approach in all its activities, enabling it to contribute to the construction of a sustainable future, while ensuring the Group's performance and stability.

About BNP Paribas India Solutions:

Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas SA, European Union’s leading bank with an international reach. With delivery centers located in Bengaluru, Chennai and Mumbai, we are a 24x7 global delivery center. India Solutions services three business lines: Corporate and Institutional Banking, Investment Solutions and Retail Banking for BNP Paribas across the Group. Driving innovation and growth, we are harnessing the potential of over 10000 employees, to provide support and develop best-in-class solutions.

Commitment to Diversity and Inclusion

At BNP Paribas, we passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued, respected and can bring their authentic selves to work. We prohibit Discrimination and Harassment of any kind and our policies promote equal employment opportunity for all employees and applicants, irrespective of, but not limited to their gender, gender identity, sex, sexual orientation, ethnicity, race, colour, national origin, age, religion, social status, mental or physical disabilities, veteran status etc. As a global Bank, we truly believe that inclusion and diversity of our teams is key to our success in serving our clients and the communities we operate in. As a global Bank, we truly believe that inclusion and diversity of our teams is key to our success in serving our clients and the communities we operate in.