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Informacje ogólne

Nr ref.
199841693
Kraj
Portugalia
Region
Porto
Miejscowość
Porto
Typ umowy
Umowa na czas nieokreślony
Rodzina zawodowa
F15 - OPERATION PROCESSING

Opis

About the job

Since 2015, BNP Paribas Wealth Management has a competences center in Lisbon, the Portugal International Markets Hub (“PIMH”). This center manages certain activities for the International Markets (“IM”) sites of BNPPWM namely Switzerland, Luxembourg, Germany and Monaco. 

BNPP Wealth Management operations teams are currently growing in Portugal, and this is a very interesting opportunity to join the growing PIMH family as a SECURITIES TRANSACTIONS - EQUITIES&FUNDS Team Leader.

 

Your main activities are:

Ensuring controls under TL responsibility are duly performed:

  • Supervising activity controls and recording evidence
  • Managing escalations and being the primary contact for management needs
  • Following daily internal clients' requests and handling urgent topics
  • Being the key contact for system developments impacting the activity
  • Assisting and substituting the Team Manager for periodic management reports
  • Overseeing team and personal mailbox follow-up
  • Providing feedback on team life, expertise, and performance during meetings
  • Reporting KPI, KSP, and service review data to the team and management
  •  Participating in budget preparation

People Management:

  • Guiding and motivating the team to reach defined goals
  • Conducting regular 1/1 meetings and providing feedback
  • Managing staff recruitment and defining annual objectives
  • Holding evaluations and reviewing training plans
  • Managing daily schedules, holidays, and backup systems
  • Promoting development of soft skills and reporting to management

Team Life:

  • Supporting team members and promoting a positive work environment
  • Sharing information and maintaining good communication
  • Facilitating team discussions and contributing to team success
  • Identifying training needs to help team members evolve

Change Management:

  • Acting autonomously and suggesting workflow optimizations
  • Leading department projects and anticipating activity evolution
  • Implementing process improvements and developing operational procedures

Communication:

  • Ensuring polite and respectful communication between teams
  • Promoting the code of conduct and maintaining good relationships
  • Assisting other teams when needed

Client Focus:

  • Seeking essential information and providing precise answers
  • Adding value to client interactions and prioritizing tasks

Risk:

  • Monitoring operational risk and reporting incidents
  • Conducting controls according to schedule and suggesting improvements
  • Creating and updating SOPs and other procedures
  • Maintaining key monitoring points in line with targets


Profile and skills to success

Behavioral Skills

  • Ability to collaborate / Teamwork: Expert
  • Communication skills - oral & written: Expert
  • Ability to deliver/Results driven: Expert

Transversal Skills

  • Analytical Ability: Expert
  • Ability to develop others & improve their skills: Expert
  • Ability to manage a project: Proficient

Languages

  • English (Fluent)
  • French (Desirable) 

Tools and Methodologies

  • Office pack 

Experience, Academic Background & Other Qualifications

Academic Background

  • Bachelor Degree (Economy, Finance, Management)


#LI-Hybrid

 

Why joining BNP Paribas? 

· Leading banking institution

BNP Paribas is the European Union’s leading bank, and key player in international banking. It operates in 63 countries and has nearly 183.000 employees, including more than 146.000 in Europe.

· Our presence in Portugal

In Portugal since 1985, BNP Paribas today has more than 8.700 employees, distributed across the Group's 10 business entities established in the country. Its presence also extends to 11 excellence centres providing value-added services to various countries where the BNP Paribas Group also operates.

· International reach 

Thanks to its international presence and regular and close collaboration among its different entities, BNP Paribas has the resources to support all clients with financing, investment, savings and protection solutions that help make their projects a success. BNP Paribas holds key positions in its three core operating divisions: 

  • Retail Banking, a division that brings together all of the Group’s retail activities and specialised business lines;  
  • Investment & Protection Services that include specialised businesses offering a wide range of savings, investment and protection services;  
  • Corporate & Institutional Banking division that offers tailored financial solutions for corporate and institutional clients.

· Diversity and Inclusion commitment 

BNP Paribas is an equal opportunity employer and proud to provide equal employment opportunity to all job seekers. We are actively committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity/paternity, race, religion or belief, sex or sexual orientation. Equity and diversity are at the core of our recruitment policy because we believe that they foster creativity and efficiency, which in turn increase performance and productivity. We strive to reflect the society we live in, while keeping with the image of our clients.

· Commitment towards work/life balance

At BNP Paribas we care about our employees wellbeing and promote a culture of good integration between work and rest. We believe our employees have rich personal lives outside of work, being fundamental to be disconnected from work to recharge both physically and mentally. Only through this balance we may all be at our best while working.

· Remote Working Conditions

At BNP Paribas, we embrace a Smart Working framework based on trust, autonomy and collaboration. Within this framework, eligible employees can benefit from flexible remote working modalities adapted to our hybrid working environment. To guarantee a comfortable and efficient working set-up, eligible employees are provided with both the office and home equipment, are entitled to an equipment allowance and can benefit from exclusive partnerships to purchase additional equipment at reduced prices. 

 

To find out more on why you should join BNP Paribas visit https://bnpp.lk/why-BNP-Paribas-Portugal

 

* Please note that only applications submitted in English will be considered. 


* In case you are selected for this role, further documentation will be requested to support your hiring process.