(Senior) Business Analyst

English mandatory

Description

Arval IT is an international IT organization, with a workforce of around 1 000 internal and external professionals located in several countries (France, UK, Netherlands and other). As part of our sourcing strategy, we are expanding our nearshoring capabilities by establishing a new IT Hub in Poland, within an existing business operations shared service center (Arval Competence Center Warsaw, ACCW). This IT hub plays a strategic role in the development of digital expertise, and internalization of key competencies currently handled by external partners. 

Arval Competence Center Warsaw is the latest initiative of the BNP Paribas group, which aims to develop competences and business services. Currently, ACCW employs over 90 people who, every day, in various languages, help Arval Group entities to efficiently serve Clients and Partners. In ACCW, solutions are being created that aim to streamline the customer and supplier verification processes. The center specializes, among others, in credit analyses and KYC analyses, and also performs tasks in the field of HR data administration and internal control. 

Duties - Responsibilities

The business analyst’s duties are as follows: 

• Understand and analyze the business line’s needs in one or more functional areas, with the aim of developing the information system (IS) with appropriate and sustainable solutions that are consistent with the entity’s strategic plan and the associated portfolio of requests. 
• Ensure that the solution meets the requirements set out to cover the business line’s needs.
• Act as the contact person within the project or maintenance teams and for the business line in relation to data and functional aspects

Activities

THE COLLABORATOR WILL BE INVOLVED IN SOME OR ALL OF THE FOLLOWING ACTIVITIES 

Understands and analyses the business line’s needs in one or more functional areas, with the aim of developing the IS with appropriate and sustainable solutions that are consistent with the entity’s strategic plan and the associated portfolio of requests. 

• Contributes to preliminary studies in liaison with the business line 
• Helps, where appropriate, to monitor the portfolio and prioritize requests within his/her scope of activity Clarifies, performs critical and constructive analysis and, where appropriate, compares the business line’s needs against the entity’s strategic plan 

Ensures that the solution meets the requirements set out to cover the business line’s needs 

• Formalizes the expression of need and ensures it is approved by the business line 
• Defines, formalizes and obtains approval of the requirements set out to cover the expression of need in collaboration with the contributors involved, in accordance with the entity’s practices 
• Carries out or helps with the test activities within his/her functional scope 
• Supports the business line in carrying out user tests 
• Contributes, in conjunction with the business line, to change management and roll out for the end customer.
• Helps to identify business line impacts generated by the solution and with the development of action plans.
• Helps the PO to manage the backlog and priorities. 

Acts as the contact person within the project and/ or maintenance teams and for the business line in relation to data and functional aspects.

• Shares knowledge about his/her area of expertise and provides functional support 
• Carries out reporting in accordance with the operating rules and practices defined for the scope 
• Helps with the coordination of user communities.
• Follows up the production and manages the user support 
• Manages the requests to other stakeholders.

Expertise and skills

BUSINESS SKILLS

• IT knowledge (++) 
• Business/ IT relationship (+++)
• Customer Relationship, Management and Strategic Commercial Coverage (++)
• Architecture (+++)
• Data Knowledge (+++)
• UX and customer journey approach (++)
• Banks & insurance (+) 
• IT Tests (++)
• JIRA (+++) 

BEHAVIOURAL SKILLS 

Ability to share / Pass on knowledge (++)

Ability to synthesize / Simplify (+++)

Client focused (+++)

Ability to collaborate / Teamwork  (+++)

Communication (+++)

TRANSVERSAL SKILLS 

Analytical Ability (+++)

Ability to anticipate business / strategic evolution (++)

Ability to manage a project (++)

Ability to develop and adapt a process (++)

Ability to conduct a negotiation (+)

+++  = Expert 

 ++ = basic knowledge 

 + Nice to have 

Tools – Methodologies - Technologies

• IT Programs conception 
• Agile method (Scrum, Kanban..)

Poste-type and Location

Arval Department : ACCW IT 

BNP Paribas Job type : Developer

Location: based in the local country/regions (Poland)