Invoice Payments Specialist

Swindon – Hybrid

We’re Arval BNP Paribas – we’re a global leader in vehicle leasing and the fourth largest leasing company in the UK.  Our passion for Service, Sustainability, and Solutions is brought to life by each and every one of our people – who we call Journey Makers.  

Culturally, we’re a friendly bunch – more human than corporate – and we serve a diverse customer base.  From families choosing their first electric vehicle, to global brands seeking to switch their fleets to electric vehicles – whatever our customers’ mobility needs, we have a solution to offer.

Why join Arval?

In addition to the benefits and opportunities that come with being part of a progressive global banking group, we have a supportive and collaborative culture where wellbeing and work-life balance are taken seriously.  Which is why we recently won the Wellbeing category of the 2024 Business Car Awards.

About the role

As a Invoice Payments Specialist, you’ll be working with key stakeholders across the business, as well as our external suppliers, to resolve any invoice queries. This means you will be working closely with our Finance, Account teams and Delivery Specialist teams to resolve queries.

You’ll be first point of contact for internal and external colleagues, suppliers and customers via phone and email. Providing support to manage queries, owning and resolving to ensure customer satisfaction. You will contribute to a positive and supportive team culture, whilst ensuring that your quality of work is to a high standard.

Some of your key responsibilities will include:

• Ensuring data is accurate for all vehicles, customers, and internal details on our system
• Adding new vehicles to the system, dealing with a high frequency of numbers each month
• Making payments for vehicles, attention to detail is key in this role.

What we’re looking for

You will have excellent communication skills and will be used to working in a fast-paced environment. Used to taking ownership of all that comes your way, you will see payment issues through to resolution whilst demonstrating the complete professionalism and tact that comes naturally to you.

Key Skills required:

• Attention to detail 
• Managed workloads and prioritised accordingly
• Demonstrate a proactive approach
• Teamwork
• problem solving ability

The package

We offer a basic starting salary of up to £23,751 plus a bonus of up to £1,100.  We also offer 25 days holiday as standard, plus bank holidays, an extra day off for your birthday, and the option to purchase an additional 5 days.  

We also provide a comprehensive benefits package, including:

• Private medical cover, including a digital GP service
• Company pension with up to 10% employer contribution
• Discounts on our products and services and discounts in many high street brands
• 2 paid volunteering days every year
• Free on-site gym
• Subsidised restaurant serving chef-prepared breakfast and lunch, plus discounted Costa Coffee
• Plus, a range of flexible benefits to suit your lifestyle

Ready to make a difference?

Sound interesting?  Click to apply and a member of our Talent Acquisition team will review your CV.

For internal applications, please also book in an overview with Sian Cushion to learn more about the role.

We’re passionate about being consciously inclusive employer, with a strong Speak Up culture.  We’re also proud to be a Ban the Box employer as part of our commitment to a fair and inclusive society for all.  

Interview process

• Telephone interview our Talent Acquisition team
• 1 hour meeting with the hiring panel, which will include a competency-based interview and presentation task

If you’re not shortlisted, we’ll still let you know the outcome of your application.  

What are you waiting for?   Apply today and we’ll be in touch.