About BNP Paribas India Solutions:

Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas SA, European Union’s leading bank with an international reach. With delivery centers located in Bengaluru, Chennai and Mumbai, we are a 24x7 global delivery center. India Solutions services three business lines: Corporate and Institutional Banking, Investment Solutions and Retail Banking for BNP Paribas across the Group. Driving innovation and growth, we are harnessing the potential of over 10000 employees, to provide support and develop best-in-class solutions.

About BNP Paribas Group:

 BNP Paribas is the European Union’s leading bank and key player in international banking. It operates in 65 countries and has nearly 185,000 employees, including more than 145,000 in Europe. The Group has key positions in its three main fields of activity: Commercial, Personal Banking & Services for the Group’s commercial & personal banking and several specialised businesses including BNP Paribas Personal Finance and Arval; Investment & Protection Services for savings, investment, and protection solutions; and Corporate & Institutional Banking, focused on corporate and institutional clients. Based on its strong diversified and integrated model, the Group helps all its clients (individuals, community associations, entrepreneurs, SMEs, corporates and institutional clients) to realize their projects through solutions spanning financing, investment, savings and protection insurance. In Europe, BNP Paribas has four domestic markets: Belgium, France, Italy, and Luxembourg. The Group is rolling out its integrated commercial & personal banking model across several Mediterranean countries, Turkey, and Eastern Europe. As a key player in international banking, the Group has leading platforms and business lines in Europe, a strong presence in the Americas as well as a solid and fast-growing business in Asia-Pacific. BNP Paribas has implemented a Corporate Social Responsibility approach in all its activities, enabling it to contribute to the construction of a sustainable future, while ensuring the Group's performance and stability

Commitment to Diversity and Inclusion

At BNP Paribas, we passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued, respected and can bring their authentic selves to work. We prohibit Discrimination and Harassment of any kind and our policies promote equal employment opportunity for all employees and applicants, irrespective of, but not limited to their gender, gender identity, sex, sexual orientation, ethnicity, race, colour, national origin, age, religion, social status, mental or physical disabilities, veteran status etc. As a global Bank, we truly believe that inclusion and diversity of our teams is key to our success in serving our clients and the communities we operate in.

About Business line/Function:

The Middle Office Operational Business Transformation Department exists to provide a team of GMO change specialists with deep knowledge of the full GMO operational process spectrum. We pride ourselves in our thought leadership to deliver innovative, transformational and quick to market solutions. With a commitment to continuous improvement, we constantly search for new approaches and opportunities to drive value for our clients and colleagues within BPSS.

Projects and change initiatives that the team are involved in include the following categories: Client Changes, Client Implementation, Efficiency, Operational, Product Development, Regulatory, Strategic and Technical Projects.

Job Title:

Assistant Manager

Date:

Department:

IFSO

Location:

Business Line / Function:

GMOT

Reports to:

(Direct)

AVP

Grade: 

(if applicable)

(Functional)

Number of Direct Reports:

NA

Directorship / Registration:

NA

Position Purpose

The purpose of the role is to act as a Business Change Specialist for Middle Office.  In terms of Governance, the role will reside in the Middle Office Operational Business Transformation Team. 

The role will cover assigned change and support across Global Middle Office and will be required to work closely with colleagues and stakeholders across departments and global locations.

Responsibilities

Direct Responsibilities

·       Gathering, defining, agreeing and documenting requirements to ensure traceability and favourable project control

·       Design of operating models, both tactical and strategic, to support business change, ensuring these are understood and signed off by all relevant stakeholders.

·       Provide accurate status tracking and reporting, issue management (including facilitating workshops when required), managing actions, dependency management, chairing/attending governance meetings ensuring sufficient escalation where required.

·       Supporting our client and project integrated change control process. Collation of materials, chairing and minuting the project documents and internal / external meetings. Using the appropriate brainstorming, facilitation techniques and business analysis tools and techniques to ensure requirements meet the business need.

·       Participation and representation of BNP Paribas Securities Services at regular client update meetings

·       Dealing with all levels of the organisation from developers to senior sponsors

·       Effective project risk management

·       Collaborate with Subject Matter Experts and Ops Teams across all global locations

·       Identification and completion of any testing requirements to support implementation of business change.

Contributing Responsibilities

·       Contribute insight and analysis into potential projects/businesses cases ensuring accurate estimates for benefits and other project deliverables are SMART.

·       Where required, completing all necessary process documentation and procedures to promote projects into the production environment, including the management of deployment dates, plans, sign-offs, migration planning, training plans and contingency / back-out plans. 

Technical & Behavioral Competencies

Transversal

·       Financial services experience. 

·       Operational experience in Middle Office Operations or a similar environment.

·       Ability to test IT solutions

·       Competent and sufficient with Microsoft Office Suite (Word, Excel etc.)

Ability to collaborate/teamwork

·       Ability to work and collaborate with others: within their own team and across different teams

- within hierarchical and functional relationships or outside these relationships (in top-down, bottom-up and/or transversal relationships

- in a project mode

- with people from other cultures and businesses, integrating different interpersonal and working styles.

·       Ability to give the appropriate level of information about their activities. Ability to respect differing points of view and seeks to build common ground with the diverse people and mindsets they interact with.

Attention to detail/rigour

·       Ability to ensure the precision, accuracy and thoroughness of the information manipulated or delivered.

·       Ability to accurately apply processes as they are defined.

·       Ability to ensure the relevance of the work done, the correct presentation of details and the full accomplishment of tasks, no matter how meticulous and precise the requirement

Organisational Skills

·       Ability to manage time, plan, structure, prioritise and coordinate activities and resources effectively to reach objectives.

·       Ability to plan and coordinate actions, activities or resources, monitor progress and offer corrective actions when needed.

·       If relevant, ability to assign responsibility to the appropriate individual or team and provide coordination, support and direction where required

Specific Qualifications: Power BI certification

Skills Referential

Behavioural Skills: (Please select up to 4 skills)

Ability to collaborate / Teamwork

Attention to detail / rigor

Ability to deliver / Results driven

Creativity & Innovation / Problem solving

Transversal Skills: (Please select up to 5 skills)

Ability to understand, explain and support change

Analytical Ability

Ability to develop and adapt a process 

Ability to anticipate business / strategic evolution

Ability to develop and leverage networks

Education Level: 

 Master Degree or equivalent

Experience Level

At least 5 years

Other/Specific Qualifications (if required)