Business Overview:

BNP Paribas Securities Services, a wholly owned subsidiary of the BNP Paribas Group, is a

leading global custodian and securities services provider backed by the strength of an integrated

bank. It provides multi asset post trade and asset servicing solutions for institutional participants in

the investment cycle, from the buy-side and sell-side to corporates and issuers. Covering over 100

markets, offices in 34 countries and over 8,800 employees, the BNP Paribas network is one of the

most extensive in the industry. We bring together local insight and a global network to enable

clients to maximize their market and investment opportunities worldwide.

Candidate Success Factors:

Candidates are measured on the following four performance drivers, which will dictate how individual impact is considered on the Americas platform:

• Results and Impact
  • Able to influence peers and team.
  • Demonstrates good judgement when making decisions of high complexity and impact.
  • Exercise appropriate autonomy in the execution and delivery of work. 
  • Responsible for driving outcomes, which have meaningful effect on team or department.
• Leadership and Collaboration:
  • Creates trust with colleagues.
  • Acts in leadership capacity for projects, processes, or programs.
• Client, Customer and Stakeholder Focus: 
  • Able to build relationships with a mix of colleagues and clients.
  • Interacts regularly with management and department leaders.
  • Demonstrates the ability to influence stakeholders at the team level. 
• Compliance Culture and Conduct: 
  • Takes full responsibility for personal actions and demonstrates courage in facing problems and conflicts.
  • Perceived as a person of high moral character; upholds corporate values and displays high ethical standards.

Responsibilities: 

• Serve as a Custody Account Manager interacting with internal service partners across global operations and the client (including – Institutions, Brokers, Hedge Funds, Mutual Funds, Wealth Management, etc.)
• The role is the first and daily entry point of contact for clients booked on other 2S branches and set up under Follow the Sun model and will act as trusted source in managing client expectations versus BNP Paribas delivery throughout the trade lifecycle for Global Custody activities
• Ensure accurate responses to client queries and timely delivery versus Service Level Agreements while interpreting client’s needs and sourcing internal parties to remediate issues or expand product offering
• Actively participate in client conference calls (calls, video, in-person) and service reviews
• Ensure operational procedures are clearly defined, updated and followed 
• Adherence to all US regulations as related to the services offered, along with the adherence to internal bank and business line procedures and policies.
• Adherence to internal controls to eliminate risk and operational losses
• Provide clients with ad hoc reports as agreed in the SLA (client cash forecast, KPI …) and stay abreast of industry/BNP products, rules, initiatives that may impact the clients covered.
• Support and complete projects and initiatives as assigned

Minimum Required Qualifications:

• Bachelor or higher degree
• Proficiency in Microsoft Office (Word, Excel, PowerPoint)
• Excellent communication across verbal, written and presentation skills
• Positive, energetic, flexible and self-motivated team player with strong organizational skills
• Analytical, rigorous, with attention to details
• Build and maintain transversal, non-hierarchical relationships with multiple stakeholders

Preferred Qualifications: 

• Advanced degree considered as a plus,
• Experience in a Customer Service Environment at a broker/dealer or global custodian
• Track record of project management coordination and delivery

FINRA Registrations Required:  

• Not Applicable 

CFTC Swap Dealer Associated Person (if yes, NFA Swaps Proficiency Program is required): 

• Not Applicable 

SEC Security-Based Swap Dealer Associated Person:

• Not Applicable 

While the description above describes our ideal candidate, we encourage applicants to apply even if they do not fully meet the complete list of qualifications noted.

The expected starting salary range for this position is between $65k to $75k annually. The actual salary may vary based upon several factors including, but not limited to, relevant skills/experience, time in role, base salary of internal peers, prior performance, business line, and geographic/office location.

In addition, our comprehensive benefits package aims to support our employees in various aspects of their lives. From healthcare and wellness programs to retirement plans and childcare services, we prioritize the well-being and growth of our employees. Our benefits include medical, dental and vision coverage, a 401(k) Savings Plan, backup childcare, life, accident and disability insurance, mental health support and paid time off. Additional details about our benefits offerings, inclusive of eligibility for a discretionary bonus, will be provided during the hiring process.

About BNP Paribas:

BNP Paribas is a leading bank in Europe with an international reach across the US, EMEA and APAC. It has a presence in 65 countries, with nearly 190,000 employees. The bank employs over 3,500 people in offices in the US across 10 states including New York, Jersey City, Chesterbrook, PA, San Francisco, Boston, Chicago, Denver, Miami, and Washington, DC. BNP Paribas has built a strong and diversified presence to support its client base. We continue to grow and strengthen our commitment to the US market through our Corporate & Institutional Banking activities. We are one of a few non-US banks to offer a full value chain for our clients, from trading to financing, and clearing and custody in the US with the international footprint and capacity to deliver both globally and locally. Leveraging the strength of our European roots, our network can support clients in virtually every region of the world, enabling more connectivity and efficiency wherever our clients conduct business. We take pride in our expertise and our ability to adapt while constantly looking ahead to create a more sustainable world.

As an international company with a global footprint, the unique cultures and viewpoints of our team members are an integral part of the fabric of BNP Paribas. We are a company with a purpose - to be a responsible and sustainable global leader. We aim to create an environment where our employees feel empowered to drive change, make an impact and be true to themselves. We employ talented individuals from a wide variety of backgrounds, locally and globally, and are inspired by our employees who help us in cultivating a diverse, equitable and inclusive workplace through initiatives such as our Diversity, Equity & Inclusion (DEI) Leadership Forum and Employee Resource Group (ERG) communities. We strive to be a workplace where all team members can grow and thrive and offer robust training, development, and mentoring opportunities to make that vision a reality. Our leaders are deeply committed to DEI and highly accessible to our employees, consistently soliciting feedback on how we can continue to support our employees to reach their highest potential. 

BNP Paribas. The Bank for a Changing World - https://usa.bnpparibas/en/homepage/join-us/our-opportunities/

BNP Paribas is committed to providing a work environment that fosters diversity, inclusion, and equal employment opportunity without regard to race, color, gender, age, creed, sex, religion, national origin, disability (physical or mental), marital status, citizenship, ancestry, sexual orientation, gender identity and gender expression, or any other legally protected status.

Protect yourself from fraudulent job postings. Emails about jobs at BNP Paribas will always come from addresses ending @bnpparibas.com @us.bnpparibas.com, @ca.bnpparibas.com, or @br.bnpparibas.com. You should be suspicious of emails regarding employment with BNP Paribas coming from any other domains and should not respond. BNP Paribas will never send payments to or request payments from candidates for positions posted by BNP Paribas.