Informação geral
Ref #
612345678901012372
País
Portugal
Região
Lisboa
Cidade
Lisboa
Tipo de contrato
Contrato Permanente
Família profissional
F19 - GESTÃO DE RELAÇÃO COM CLIENTE
Descrição
#CapitalMarkets #PrimeServices #RelationshipManagement #CollateralManagement #CashManagement #ClientSupport
About the job
- The role works as part of a global team providing coverage of these (primarily US) clients within the business to ensure seamless delivery of the Prime Services platform to them in accordance with their requirements. The team partners directly with the US team located in NY (late shift schedule)
Your Main Activities Are
- Resolve client issues and queries quickly and accurately
- Build and maintain direct relationships with Hedge Fund client base and global partners within Prime Services
- Understand each client’s investment strategy and match it with our service capabilities
- Oversee the interaction of our operations teams with the client’s own operations team
- Gather client technology needs and ensure they are prioritized in our IT book of work
- Analyze and resolve issues arising from ensuring adequate collateralization of client portfolios
- Oversee wire transfers and manage fund requirements
- Ensure timely settlement of financing and equity reset cash flows
- Support new market entry by preparing documentation and setting up required processes
- Respond to client requests for reports and customize reporting as needed
- Develop sound understanding of regulatory changes within the industry that impact our clients and their business
Profile and Skills to Success
- Bachelor’s or master’s degree in a relevant field
- 3+ years of experience in finance or client service roles
- Basic knowledge of the hedge fund industry and equity market operations
- Ability to manage client expectations and build lasting relationships
- Excellent communication skills, both written and spoken (English mandatory)
- Ability to work in teams and meet tight deadlines
- Organizational skills and detail orientated
- Ability to prioritize competing priorities and challenging timelines
- Strong knowledge of Microsoft Excel, Word and PowerPoint
About the team
- The team provides global coverage for clients, working closely with the New York office. It combines traditional prime brokerage services such as financing, risk management and securities lending with innovative equity derivative solutions. The goal is to anticipate client needs and deliver seamless service across all touch points
- Global Markets, the capital markets division of BNP Paribas' Corporate & Institutional Banking, is a powerhouse delivering top-tier solutions across asset classes. Our Portugal Platform (Porto and Lisbon) stands as a major European HUB and a unique player in the country, boasting a wide range of Front Office roles and services – Trading, Sales, Research, Structuring, Quants & Engineering, Business Dev and Support, Marketing & Client Support, Risk Management, Data Analytics and Machine Learning. With rapid growth and ambitions to make a global impact, we offer numerous short and long-term opportunities
- Get a glimpse into our world- Check out our Global Markets Portugal webpage
Why joining BNP Paribas?
- Leading banking institution
Leading player in banking and financial services in Europe, BNP Paribas operates in 64 countries and has nearly 178,000 employees, including more than 144,000 in Europe
- International reach
The Group holds key positions in several areas of banking and financial services that are structured around three operating divisions:
- Corporate & Institutional Banking (CIB) connects companies needing financing and institutional clients looking for investment opportunities division that offers tailored financial solutions for corporate and institutional clients
- Commercial, Personal Banking & Services (CPBS) brings together all our commercial banks and several specialised businesses heard
- Investment & Protection Services (IPS) combines a unique continuum of products and services across protection, saving, investment and real estate including specialised businesses offering a wide range of savings, investment and protection services
- Our presence in Portugal
In Portugal since 1985, BNP Paribas today has more than 9.220 employees, distributed across the Group's 10 business entities established in the country. Its presence also extends to 11 centres of expertise providing value-added services to various countries where the BNP Paribas Group also operates.
- Diversity and Inclusion commitment
BNP Paribas ´ambition is to cultivate an open and responsive environment for all that encourages collaboration and interaction. We demonstrate our commitment by actively contributing to the Group’s Diversity and Inclusion strategy and goals, in line with the United Nations Sustainable Development Goals. As part of our local Corporate and Social Responsibility – Diversity & Inclusion strategy, BNP Paribas Portugal is committed to:
- Promote a fair and unbiased recruitment process and offer professional development opportunities to all employees
- Celebrate diversity and advocate for inclusion, both externally and internally, encouraging employee’s participation, creating space for different voices to be heard.
To foster the effort of BNP Paribas Portugal, multiple initiatives and events take place throughout the year where our people can find out more on the importance of diversity inclusion at the workplace and in our society.
- Remote Working Conditions
At BNP Paribas, we embrace a Smart Working framework based on trust, autonomy and collaboration. Within this framework, eligible employees can benefit from flexible remote working options adapted to our hybrid working environment. To ensure a comfortable and efficient working setup, eligible employees are provided with both office and home equipment, are entitled to an equipment allowance and can benefit from exclusive partnerships to purchase additional items at reduced prices.
- Commitment towards work/life balance
Supporting employees in a hybrid way of working while providing them with the means to maintain a work-life balance is an essential dimension of our Smart Working program. At BNP Paribas, we care about our employees’ wellbeing and promote a culture of good integration between work and personal life.
To find out more on why you should join BNP Paribas please read our Employee Value Proposition and our Career path page.
* Please note that only applications submitted in English will be considered.
* In case you are selected for this role, further documentation will be requested to support your hiring process.