The company

BNP Paribas Real Estate, as one of the leading international real estate providers with a network across the UK, we offer clients a comprehensive range of services that span the entire real estate lifecycle: Property Development, Transaction, Consulting, Valuation, Property Management and Investment Management.

With over 150 years in the UK property industry and the combined strength and depth of BNP Paribas Real Estate, Strutt & Parker and John Clegg & Co, we offer unparalleled expertise across all sectors of the real estate market. With a ranking amongst the leaders on the market, BNP Paribas Real Estate is present in 30 countries.

The role

BNP Paribas Real Estate has an exciting new opportunity for an IT Administrator Estate in the 2nd line team of the IT Support Department. The successfully candidate will be joining a young and tightknit team working in an exciting and dynamic environment and they will be interacting with staff members across the business. The role will allow the successful candidate a golden opportunity to grow and learn as they join us on our mission to enable business goals through applied use of technology.  The position is based in London with some possible travel to other UK offices.

Roles and responsibilities

Responsible for all accepts of administration and mobile device management for UK Support team. You will need to be a passionate customer advocate who possesses the right balance of intuition and resourcefulness to deliver a world-class customer experience.

Main Accountabilities

•    Processing new starters: account creation, application permissions

•    Processing leavers: shutting down of accounts, facilitating return of equipment.

•    Oversee and maintain Vodafone accounts and contracts

•    Mobile Setups on IOS.

•    Mobile Device management

•    Reporting

•    Updating all internal systems to reflect user changes

•    Managing access requests to applications

•    Purchase ordering

•    Cover for support team where necessary

People

•    Ability to prioritise and manage own workload in difficult and pressured situations

•    Ability to adjust to meet the expectations of a wide range of users.

•    Ability to work alone or as part of a team

•    Excellent telephone manner and communication skills.  

•    Excellent written and spoken English  

•    Planning and organising  

•    Sound decision maker

•    Creative thinker

•    Pursues excellence

•    Motivated and driven

Systems and Process

•    Manages, co-ordinates, implements and develops a range of important activities, processes, functions or relationships;

•    Is conscious of process and takes steps to protect interests of BNP Paribas Real Estate;

•    May contribute to BNP Paribas Real Estate projects.

Person specification

Essential Qualifications/Essential Experience

•    GCSE level qualifications including Maths and English

•    Good IT skills with a excellent working knowledge of Excel

•    Experience of a previous IT role

•    Previous experience of asset management   

Key Skills/Competencies 

•    High level of accuracy

•    High level of organisational skills

•    Ability to work on own initiative

•    Able to communicate to all levels

We are proud to offer award-winning benefits to support and reward our employees:

•    Health & Leisure: Private medical cover, 25 days annual leave + public holidays (the option of purchasing up to 5 additional days via flex benefits), health screening, gym discounts, wellbeing support, volunteering opportunities, cycle to work scheme, eye care voucher, travel & retail discounts, travel insurance, concierge service, kids pass, open fairways golf card, great company culture and social events (including sports teams, charity events, art pass), perks at work 

•    Financial: Pension, life assurance at 8 x basic salary, group income protection (long term disability insurance), interest free season ticket loan, bonus scheme - you will be eligible to participate in the Company’s Bonus Scheme, share incentive plan, financial and mortgage advice 

BNP Paribas Real Estate is committed to providing a work environment that fosters diversity, inclusion, and equal employment opportunity without regard to race, colour, gender, age, creed, sex, religion, national origin, disability (physical or mental), marital status, ancestry, sexual orientation, gender identity and gender expression, or any other legally protected status.