The role

•    As a Surveyor/Property Manager within our Occupier Management team, you will advise existing corporate clients on occupier management 

•    Working across multiple corporate clients Responsible for providing Occupier Management services for circa 200 properties in the assigned region(s) for the assigned corporate client

Key deliverables

•    A point of contact in respect of estates management, property issues and projects for the Client(s)

•    Reporting to Client on a regular basis in accordance with Client requirements 

•    Reporting to the Account Manager on a regular basis

•    Working with Estates Administrator on Estates Management deliverables

•    Ensure delivery of service through effective working relationships across the client delivery team(s)

Responsibilities

•    Working with the Account Manager as the Main point of contact for all property specific queries from a range of sources, both internal and external, in respect of the client’s property portfolio

•    Liaising with landlords and tenants to resolve property issues

•    Undertake periodic inspections of all properties in line with contract requirements to identify any property issues and any opportunities to enhance use of the property

•    Assist in management of vacant space

•    Dealing with Lease queries, boundary disputes and assisting with CPSE’s

•    Preparing repairing liability summaries from legal documentation

•    Responsible for collating and submitting monthly fees

•    Undertaking outside the 1954 act lease renewals

•    Acquiring leasehold space or transaction management of certain acquisitions

•    Assist in Drafting/Approving change notes and invoices

•    Helping to manage Client helpdesk

•    Instructing Client legal services team for advice where appropriate

•    Assisting with renewals of licenses and permits and helping to manage residential portfolio

•    Analysing and manipulating data from client database.

•    Liaising with tenants in respect of bad debt

•    Dealing with applications for landlord’s consents, with reference to lease conditions, liaison with external consultants and solicitors where necessary.

•    Working with estates administrator in assisting with service charge payments, recharges, annual budgets and variance reporting

•    Providing additional Senior Administrator’s support  as required to the Corporate Real Estate occupier management team

Person specification

Essential qualifications

•    Educated to University level or equivalent

•    MRICS qualified or equivalent level of experience 

Essential experience

•    Demonstrable record of working with corporate clients in delivery of occupier management or property management services

•    Demonstrate suitable lease advisory and acquisition experience

•    Undertaking property inspections

•    Provision of annual budgeting, variance reporting and service charges

•    Understanding of property databases and the maintaining accurate data