Job Title: Service Now Developer

Department: ITG CDF

About Business line/Function: ITG is a group function established (2019) in ISPL with presence in Mumbai, Chennai and Bengaluru. We collaborate with various business lines of the group to provide IT Services.

BNP PARIBAS, the leading bank in the European Union and a leading international player, is seeking to complement and reinforce its existing teams in the areas of IT risk management, cybersecurity and the fight against digital fraud.

Within IT Group, Informatics Directorate of BNP Paribas, the Cybersecurity & Digital Fraud Department's mission aims to structure, strengthen and harmonize IT risk management and cybersecurity for the overall BNP Paribas Group (approximately 30 entities) and:

-Defining the vision and strategy for IT risk management and cybersecurity, and ensuring the implementation of this strategy within the Group’s operating entities

-Monitoring the security of the Group's information systems

-Steering the IT Continuity and Resilience strategy and methodological framework

The evolving Cyber threats landscape increases the security risk of financial sector, that leads BNP Paribas to strengthen its Cybersecurity maturity, IT risk management and Operation Resilience.

Position Purpose: 

Responsibilities

Direct Responsibilities

·        Responsible for setting up Risk IT Cyber solutions on the ServiceNow platform.

·        Example of Modules: IRM (Integrated Risk Management, SecOps (Security Incidents), CMDB, Entities Mgmt., Controls, Audit Management

·        Contributes to the phases of feasibility analysis and design, brings an expert opinion on the feasibility and complexity of implementation in ServiceNow

·        Produces technical feasibility analysis, gap analysis, design proposals, macro estimations, scripting, reporting

·        Analyzes the User Requirements provided by the Product Owners and challenges the proposed needs, brings proposals that aim at the standard use of the product and the implementation of 'best practices’ 

·        Translates the functional need into technical solution 

·        Writes design papers, parameterization, architecture, flow diagrams and documents for production and maintenance 

·        Develops (parameter) the functional need in ServiceNow IRM and SecOps, ensures the testing of the development 

·        Collaborates with the technical, functional and security architects in the realization of deliverables for architecture instruction bodies (CVIT)

·        Collaborate with the PO, provide estimates of effort and time Identify risks and dependencies 

·        Provide maintenance and technical support for the solution in production 

·        Identifies and proposes solutions to optimize, fine-tune and simplify the application

Contributing Responsibilities

·        Collaborates with the technical, functional and security architects in the realization of deliverables for architecture instruction bodies

·        Mentors and coaches other team members on technical topics.

·        Contribute to hiring activities

·        Optimize performance by monitoring response time

Technical Competencies

·        Information Security technologies, Database and application security, Network Architecture, Database /Application /Network Layer Secure Protocols, Physical and Environmental Security, mobile & cloud security concepts

·        XML, HTML, JavaScript, AJAX, CSS, HTTP, TCP/IP

·        Proficient in building and mapping business requirement into ServiceNow Platform

·        Experience on IT Risk Management (IRM / GRC) solutions (ServiceNow, Enablon, Archer or other GRC Systems)

·        Strong skills in ServiceNow notions : ITSM, CMDB, Workflows, Access Control, Reporting, Performance Analytics, Flow designer 

·        Strong written and verbal communication skills. 

·        Solid analytical, decision-making and problem-solving skills combined with the ability to think globally

Specific Qualifications:

ServiceNow Certified System Administrator (CSA)

Skills Referential (Required knowledge, skills and abilities)

Transversal Skills:

·        Ability to understand, explain and support change

·        Ability to develop and adapt a process 

·        Analytical Ability

Behavioral Skills: 

·        Decision Making

·        Creativity & Innovation / Problem solving

·        Communication skills - oral & written

·        Ability to collaborate / Teamwork

Education Level: Bachelor’s Degree or Equivalent with at least 4-7 years of Experience.

Location: Chennai

About BNP Paribas Group:

BNP Paribas is the European Union’s leading bank and key player in international banking. It operates in 65 countries and has nearly 185,000 employees, including more than 145,000 in Europe. The Group has key positions in its three main fields of activity: Commercial, Personal Banking & Services for the Group’s commercial & personal banking and several specialized businesses including BNP Paribas Personal Finance and Arval; Investment & Protection Services for savings, investment, and protection solutions; and Corporate & Institutional Banking, focused on corporate and institutional clients. Based on its strong diversified and integrated model, the Group helps all its clients (individuals, community associations, entrepreneurs, SMEs, corporates and institutional clients) to realize their projects through solutions spanning financing, investment, savings and protection insurance. In Europe, BNP Paribas has four domestic markets: Belgium, France, Italy, and Luxembourg. The Group is rolling out its integrated commercial & personal banking model across several Mediterranean countries, Turkey, and Eastern Europe. As a key player in international banking, the Group has leading platforms and business lines in Europe, a strong presence in the Americas as well as a solid and fast-growing business in Asia-Pacific. BNP Paribas has implemented a Corporate Social Responsibility approach in all its activities, enabling it to contribute to the construction of a sustainable future, while ensuring the Group's performance and stability.

About BNP Paribas India Solutions:

Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas SA, European Union’s leading bank with an international reach. With delivery centers located in Bengaluru, Chennai and Mumbai, we are a 24x7 global delivery center. India Solutions services three business lines: Corporate and Institutional Banking, Investment Solutions and Retail Banking for BNP Paribas across the Group. Driving innovation and growth, we are harnessing the potential of over 10000 employees, to provide support and develop best-in-class solutions.

Commitment to Diversity and Inclusion

At BNP Paribas, we passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued, respected and can bring their authentic selves to work. We prohibit Discrimination and Harassment of any kind and our policies promote equal employment opportunity for all employees and applicants, irrespective of, but not limited to their gender, gender identity, sex, sexual orientation, ethnicity, race, colour, national origin, age, religion, social status, mental or physical disabilities, veteran status etc. As a global Bank, we truly believe that inclusion and diversity of our teams is key to our success in serving our clients and the communities we operate in. As a global Bank, we truly believe that inclusion and diversity of our teams is key to our success in serving our clients and the communities we operate in.