Prejsť na obsah

Všeobecné informácie

Ref #
1111111111113278
Krajina
Portugalsko
Región
Lisboa
City
Lisboa
Typ zmluvy
Trvalé
Professional Family
F15 - OPERATION PROCESSING

Description

About the job


  • The Account Life Cycle Officer mission is to be one of the five Single Point of Contacts of the End to End Coordinator for Client On-boarding. Additionally, is the pivot between the involved teams in accounts opening, the client and the End to End Coordinator for Client On-boarding (new client, service extension, fund creation, offboarding, in some case third party AM), upon End to End Coordinator request. Also, perform the "business as usual", which is additional account opening for an existing LCN and existing products, upon Client request


Your Main Activities Are


  • Initiate the Life Cycle process for opening, modification and closure, while ensuring the identification of services required by the client and that will impact the accounts and the related tools. Verify the KYC requirements concerning the opening’s account and any blocking point could be coordinated with the SPOC in charge of KYC process. Prepares and updates as necessary a checklist to collect a detailed documentation with the client
  • Manage the Life Cycle process for opening, modification and closure, by collecting the AOF (Account Opening form) and ensuring it has been properly completed; completing the ASF (Account Setup form) and any specific forms potentially required by specific teams; launching the Account Management Process in the dedicated tool; follow-up the workflow to identify any risk of blocking point that could influence the respect of the SLA contract as signed with the client; coordinate the actions between the different teams to issue the workflow until its ended point; and collecting the confirmation of that the setups are correctly done, especially for sensitive settings
  • Send to End to End Coordinator or client the confirmation of opening/modification of setup done and during all the process (on boarding or BAU), take care to influence the progression in a positive way and reduce the negative impacts for all stakeholders, helping them to understand the aim and how to provide the best service. Additionally, compile the knowledge of the tools/products/the teams


Profile and Skills to Success


  • High School
  • Fluent (C1-C2) level of English
  • Client orientation
  • Critical thinking
  • Attention to detail / rigor
  • Ability to collaborate / teamwork
  • Good communication skills (both oral & written)
  • Stress management
  • Analytical ability

#LI-Hybrid 

 

Why joining BNP Paribas? 

  • Leading banking institution

Leading player in banking and financial services in Europe, BNP Paribas operates in 64 countries and has nearly 178,000 employees, including more than 144,000 in Europe 

  • International reach 

The Group holds key positions in several areas of banking and financial services that are structured around three operating divisions: 

 

  1. Corporate & Institutional Banking (CIB) connects companies needing financing and institutional clients looking for investment opportunities division that offers tailored financial solutions for corporate and institutional clients.

 

  1. Commercial, Personal Banking & Services (CPBS) brings together all our commercial banks and several specialised businesses

 

  1. Investment & Protection Services (IPS) combines a unique continuum of products and services across protection, saving, investment and real estate including specialised businesses offering a wide range of savings, investment and protection services

 

  • Our presence in Portugal

In Portugal since 1985, BNP Paribas today has more than 9.220 employees, distributed across the Group's 10 business entities established in the country. Its presence also extends to 11 centres of expertise providing value-added services to various countries where the BNP Paribas Group also operates.

 

  • Diversity and Inclusion commitment 

BNP Paribas ´ambition is to cultivate an open and responsive environment for all that encourages collaboration and interaction. We demonstrate our commitment by actively contributing to the Group’s Diversity and Inclusion strategy and goals, in line with the United Nations Sustainable Development Goals. As part of our local Corporate and Social Responsibility – Diversity & Inclusion strategy, BNP Paribas Portugal is committed to:

  • Promote a fair and unbiased recruitment process and offer professional development opportunities to all employees
  • Celebrate diversity and advocate for inclusion, both externally and internally, encouraging employee’s participation, creating space for different voices to be heard.

To foster the effort of BNP Paribas Portugal, multiple initiatives and events take place throughout the year where our people can find out more on the importance of diversity inclusion at the workplace and in our society.

 

  • Remote Working Conditions

At BNP Paribas, we embrace a Smart Working framework based on trust, autonomy and collaboration. Within this framework, eligible employees can benefit from flexible remote working options adapted to our hybrid working environment. To ensure a comfortable and efficient working setup, eligible employees are provided with both office and home equipment, are entitled to an equipment allowance and can benefit from exclusive partnerships to purchase additional items at reduced prices. 

 

  • Commitment towards work/life balance

Supporting employees in a hybrid way of working while providing them with the means to maintain a work-life balance is an essential dimension of our Smart Working program. At BNP Paribas, we care about our employees’ wellbeing and promote a culture of good integration between work and personal life. 

 

To find out more on why you should join BNP Paribas please read our Employee Value Proposition and our Career path page.

 

* Please note that only applications submitted in English will be considered. 

* In case you are selected for this role, further documentation will be requested to support your hiring process.