Account Manager

Swindon – Hybrid

We’re Arval BNP Paribas – we’re a global leader in vehicle leasing and the fourth largest leasing company in the UK.  Our passion for Service, Sustainability, and Solutions is brought to life by each and every one of our people – who we call Journey Makers.  

Culturally, we’re a friendly bunch – more human than corporate – and we serve a diverse customer base.  From families choosing their first electric vehicle, to global brands seeking to switch their fleets to electric vehicles – whatever our customers’ mobility needs, we have a solution to offer.

Why join Arval?

In addition to the benefits and opportunities that come with being part of a progressive global banking group, we have a supportive and collaborative culture where wellbeing and work-life balance are taken seriously.   Which is why we recently won the Wellbeing category of the 2024 Business Car Awards.

About the role

An exciting opportunity to join an established team within part of our office based Corporate Sales Account Management function, you will be responsible for supporting the provision of company cars and light commercial vehicles to our Large Corporate & IBO Channel.  

This fast paced and dynamic role ensures that our customers receive expert knowledge and advice on all aspects of managing and maintaining their fleet of vehicles. You will work very closely with our field based business managers, helping secure and maintain business for Arval UK by ensuring our customers receive the top-notch service they deserve.

You will be responsible for your own portfolio of customers, which is why working Monday to Friday is essential to maximise the support and response times to your portfolio. 

Some of your key responsibilities will include:

• Offering and delivering top quality customer service
•  Building a solution and problem solving to deliver the best possible service to our customers
•  Managing overdue debts, calling customers to rectify any discrepancies.
•  Responsible for own portfolio of customers

What we’re looking for

We are looking for an outstanding account manager. You will have an excellent telephone manner and will be used to working in a fast-paced environment. Used to taking ownership of all that comes your way whilst demonstrating complete professionalism and tact that comes naturally to you.

You’ll also be able to demonstrate:

• Confident communicator (verbal & written)
• Uncompromising customer focus
• Able to support and work collaboratively as a team
• Outstanding ownership & problem solving ability
  
  

The package

We offer a basic starting salary of £27,000, plus a commission structure of up to £4,000.  We also offer 25 days holiday as standard, plus bank holidays, an extra day off for your birthday.    

We also provide a comprehensive benefits package, including:

• Private medical cover, including a digital GP service
• Company pension 
• Discounts on our products and services and discounts in many high street brands
• 2 paid volunteering days every year
• Free on-site gym
• Subsidised restaurant serving chef-prepared breakfast and lunch, plus discounted Costa Coffee
  
  

Ready to make a difference?

Sound interesting?  Click to apply and a member of our Talent Acquisition team will review your CV.  

We’re passionate about being consciously inclusive employer, with a strong Speak Up culture.  We’re also proud to be a Ban the Box employer as part of our commitment to a fair and inclusive society for all.  

Interview process

• Telephone interview our Talent Acquisition team 
• On-site interview
  
  

If you’re not shortlisted, we’ll still let you know the outcome of your application.  

What are you waiting for?  Apply today and we’ll be in touch.