Position Purpose

To provide support for Market Data systems regionally in Asia Pacific, including day to day monitoring and issue resolution, capacity and monitoring, and management of ad-hoc tasks and projects assigned by project management and Infrastructure management.

Key Responsibilities

• Specific duties/accountability include but are not limited to:
• 1^st, 2^nd and 3^rd level support calls for market data systems (RMDS/TREP platform, Bloomberg, Infocast, Workspace, …) installed in Asia Pacific
• Reporting outages to management and internal customers promptly and accurately.
• Delivery of Mandatory Exchange & Vendor upgrades & tests as assigned, Liaison with vendors for any technical Market Data topic
• Capacity, Resiliency & Monitoring of Location & Regional Infrastructure.
• Incidents, Problems and Changes management.
• Escalating complex issues to Market Data lead where delay will impact business/reputation.
• Proactively updating documentation and procedures to resolve inefficiencies in the operating environment
• Identification and resolution of system monitoring gaps (Zabbix)
• Test, Validation and Deployment of Market Data products/infrastructure in Asia Pacific
• Prompt remediation of all breaks
• Maintaining non-trading day/holiday calendars.
• Distribution of Vendor Exchange Notifications.
• Morning Health checks
• Representing the team on P1 Bridges & Troubleshooting calls.
• Vendors Incident Tracking
• Ensuring technical standards are met, within the Market Data infrastructure and its client applications.
• Ensuring proper risk management and remediation procedures are in place
• Designing solutions to meet the business requirements
• Managing projects assigned

Technical & Behavioral Competencies

Essential Technical Knowledge/Skills:

• LSEG  Product Suite 
  1. TREP/RTDS   Infrastructure components (advanced)
  2. Contributions (advanced)
  3. Workspace and Messenger (intermediate)
  4. API, RFA (basic)
  5. Entitlements (DACS) (intermediate)
• Bloomberg (Basic) 
  1. Contributions (intermediate)
  2. Data Distributions (intermediate)
  3. APIs (basic)
  4. B-PIPE (intermediate)
• Other Products (Basic) 
• Zabbix (intermediate)
• RHEL 8.x administration and scripting skills (intermediate)
• Network skills (intermediate)
• General awareness of industry trends/offerings 

Essential non-Technical Knowledge/Skills:

• Excellent documentation skills
• Sense of responsibility and of quality of service
• Autonomy, organization
• Financial knowledge of Forex, Fixed Income and Equity markets
• Exposition to multi-cultural environment (SG, HK, JP, FR, UK, IN)
• Mature and independent with good communication skills
• Analytical, detail-oriented and self-motivated
• Risk and security aware
• Ability to work under pressure and tight deadlines
• Team player

Specific Qualifications Required

• At least 5 years’ experience in a complex IT infrastructure environment 
• At least 5 years’ experience with market data and/or Dealing Room environment
• Experience in an investment banking-focus business
• Experience in at least 2 technologies and 2 environments listed above.
• Experience in a multicultural environment, split over multiple locations
• Experience in managing projects
• ITIL trained

About BNP PARIBAS

As the leading European Union bank, and one of the world’s largest financial institutions with an uninterrupted presence in the region since 1860, BNP Paribas offers a wide range of financial services for corporate, institutional and private investors spanning corporate and institutional banking, wealth management, asset management and insurance. 

We passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued and encourage applicants of all backgrounds, including diversity of origin, age, gender, sexual orientation, gender identity, religion applicants who may be living with a disability. We have a number of internal employee networks in place to empower our staff to act and challenge the status quo.

• BNP Paribas PRIDE is highly active in favour of the LGBTQIA+ community

• BNP Paribas MixCity which fosters better representation of women at all levels of the organization

• Ability, the mutual aid network for employees with a disability or a disabling or chronic illness

• BNP Paribas CulturAll which celebrates diverse backgrounds

BNP is committed to financing a carbon-neutral economy by 2050. The Group is a founding member of the Net-Zero Banking Alliance and has set up its own Low Carbon Transition Group to support its clients through their energy transitions.

https://careers.apac.bnpparibas/

More information 

BNP Paribas - Diversity & Inclusion Journey

BNP Paribas - The Bank Of Green Changes

Award Obtained

BNPP has won Top employer Europe award in a 10th consecutive year