Genel Bilgiler
Ref No.
1234567890100117197
Ülke
Slovakya
Şehir
Bratislava
Sözleşme tipi
Belirli Süreli Sözleşme
Meslek Ailesi
F15 - OPERATION PROCESSING
Alanda gerekli tecrübe
Tecrübeli
Açıklama
Are you a natural leader who loves helping teams to thrive? We are looking for an experienced Team leader to manage our Admin and Billing team. Are you detail-oriented, organized and great at motivating others? Join a stable company with a supportive and friendly work culture.
Brief description of our company - ARVAL COMPETENCE CENTER
We belong to the multinational bank group BNP Paribas and in Slovakia we operate as an organizational unit of Arval Slovakia since 2015. Our main task is to provide support to Arval BNP Paribas group entities. Arval BNP Paribas is a provider of operating leasing in 30 countries worldwide. The support we provide is associated with technical and financial support as well as with expertise, consulting, and outsourcing services. Moreover, we are present in all fields that are linked to operating leasing such as customer contact center, controlling, warranty, insured accidents, or back office. One unit of the company is composed of Department of Operations – call center, communication with drivers and technical department. The other one covers financial field such as complex accounting advisory.
Your main duties will be:
- Leadership, supervision and development of Administration and Billing team members
- Management and career development of individual members of the entrusted team
- Assignment of work to members of the Administration and Billing team on a daily basis
- Ensuring that all tasks and invoices will be processed in the required quality and without unnecessary delays
- Smooth and efficient processing of all necessary activities related to the operation of the department
- Preparation of required reports assessing risks and potential operational gaps on a daily and weekly basis
- Management and compliance with the required quality level (SLA) and KPIs for the countries supported by the Arval Competence Center
- Monitoring and responsibility for the application of operational systems, including procedures, operational structure and information flow
- Regular contact with the supported countries and solving the problems that have arisen and the monitored cases
- Cooperation with local partners in supported countries on continuous improvement of operational processes in the area of Administration and Billing so that the TOM structure and organization of processes are observed.
- Reporting to the Head of Administration and Billing as well as to management on a regular agreed basis as well as on ad hoc requests
- Regular review of quality indicators and cooperation on the implementation of the quality action plan
- Participation in the recruitment process and selection of new team members
We are looking for candidates with:
- Previous experience as a Team Leader/Manager/Coordinator at least 2 years preferably in a field of administration/invoicing/accounting or other back-office roles
- University degree in Economy/Finance/Management/Psychology or other related area
- fluent English
- skillfull level of MS Office
- great leadership skills - communication, empathy, time-management, structured mindset, negotiation
We offer:
- Contract: Internal, 1 Year Fix term (with a possibility of prolongation)
- Salary: 2200 EUR brutto
Benefits:
- Bonus salary
- Parking slot
- Cafeteria.sk benefit program
- Meal contribution – 8 euro of credit for every working day to cover the costs of lunch breaks
- Multisport Card for active free time - you pay only 14 euro/month
- Referral Bonus
- Sick leave compensation 80% from the first day
- Yearly salary review
- Bonus holiday
- 2 sick days per year
- Hardware - laptop
- Fruit Days – fresh fruits everyday delivered to the office
- Life insurance
- Possibility to work from home
- Team-buildings, Family day celebrations, Christmas party, Health Awareness day and other social occasions to celebrate the teamwork and Arval company cultur