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Genel Bilgiler

Ref No.
1111111111112043
Ülke
Portekiz
Bölge
Lisboa
Şehir
Lisboa
Sözleşme tipi
Sürekli
Meslek Ailesi
F08 - FINANCE ACCOUNTS AND MANAGEMENT CONTROL

Açıklama

About the job

  • CO3 Governance team actively manages on a daily basis all Platform transversal topics: Coordination of Territory policies and requests, Internal communication, and Platform rules
  • The team ensures that Infinity EMEA meets with the Group and Legal requirements; secures the calendar and the monitoring of transversal regular organizational affairs on a timely and efficient manner
  • It is expected to monitor and assess the key indicators of the Platform such as the customer or employee feedback or the operational workload per service

Your Main Activities Are

  • Managing the Internal Communications coming from Territory (as a SPOC) or Head of the Platform, ensuring all Staff/Management is aware of the guidelines and procedures to follow
  •  Managing Transversal events, from New Joiners Sessions to Staff Party or Transversal Events required by the COO of the Platform
  • Ensuring the Voice of the Customer is taken into consideration via the survey NPS, having an action plan after the results and ensuring an action plan follow-up
  •  Ensuring all staff has visibility of the Platform rules, such as managing expenses, parking allocation guidelines. This should be done with a close relationship with the Territory and upper Management, making sure the guidelines are visible and available on the SharePoint page
  • Ensuring all transversal topics of the Platform are managed, as the management of invoices approval, office supplies of the team, supporting and assisting transversal events organized by Employee Journey Committee, organizational changes are up to date, in partnership with COO of the Platform
  • Coordinate the Lean Community and support the platform improving its services via training program, Ambassadors’ program and Champions’ program, creating a culture within the Platform
  • Review s-ABC on an annual basis and ensure on quarterly basis the new entities’ impacts; managing the Operational KPIs required, ensuring the workload of the teams impacted are justified and explained towards the stakeholders
  • Monitor the invoicing model, SLA management, BMC sessions and any request impacting the team’s activity
  • Coordinate and interact with managers and Financial Controllers on the updates in the Cartography, on a quarterly basis. Ensure the Finance Taxonomy is applied within the Platform
  • Ensure that the SPOC manages all topics around TPRM and GDPR, ensuring a good relationship with local DPO and CDO of each territory, participating in DP Forums and implement remediation plan if needed
  • Providing KPIs of the Platform and their analysis

Profile and Skills to Success

  • Bachelor Degree completed
  • At least 4 years of relevant professional experience in business administration 
  • Business analysis and technical architecture roles’ experience in complex business environments
  • Experience on multinational environment within support and administrative tasks
  • Experience in LEAN activity
  • Experience in legal topics
  • Knowledge of BNPP organization and business lines 
  • Excellent communication skills, both written and oral
  • Solid understanding of communications dynamics with the ability to synthesize field requirements and corporate resources to help implement a content and communications strategy
  • Demonstrated strong problem solving, analytical skills, and strategic thinking
  • Excellent interpersonal skills, including stakeholder management, training, presentation and public speaking
  • Ability to be flexible and adaptable in the face of changing organizational priorities and ambiguous environments
  • Ability to research and quickly assimilate relevant new technologies, concepts, architectures and features
  • Good organizational skills
  • Rigorous and attention to details
  • Ability to deliver and results driven
  • Capable of developing, adapting a process as well as managing a project
  • Analytical ability
  • Ability to develop and leverage networks
  • Able to manage and facilitate a meeting, seminar, committee, training…

 

#LI-Hybrid

 

Why joining BNP Paribas? 

  • Leading banking institution

Leading player in banking and financial services in Europe, BNP Paribas operates in 64 countries and has nearly 178,000 employees, including more than 144,000 in Europe 

  • International reach 

The Group holds key positions in several areas of banking and financial services that are structured around three operating divisions: 

 

  1. Corporate & Institutional Banking (CIB) connects companies needing financing and institutional clients looking for investment opportunities division that offers tailored financial solutions for corporate and institutional clients.

 

  1. Commercial, Personal Banking & Services (CPBS) brings together all our commercial banks and several specialised businesses

 

  1. Investment & Protection Services (IPS) combines a unique continuum of products and services across protection, saving, investment and real estate including specialised businesses offering a wide range of savings, investment and protection services

 

  • Our presence in Portugal

In Portugal since 1985, BNP Paribas today has more than 9.220 employees, distributed across the Group's 10 business entities established in the country. Its presence also extends to 11 centres of expertise providing value-added services to various countries where the BNP Paribas Group also operates.

 

  • Diversity and Inclusion commitment 

BNP Paribas ´ambition is to cultivate an open and responsive environment for all that encourages collaboration and interaction. We demonstrate our commitment by actively contributing to the Group’s Diversity and Inclusion strategy and goals, in line with the United Nations Sustainable Development Goals. As part of our local Corporate and Social Responsibility – Diversity & Inclusion strategy, BNP Paribas Portugal is committed to:

  • Promote a fair and unbiased recruitment process and offer professional development opportunities to all employees
  • Celebrate diversity and advocate for inclusion, both externally and internally, encouraging employee’s participation, creating space for different voices to be heard.

To foster the effort of BNP Paribas Portugal, multiple initiatives and events take place throughout the year where our people can find out more on the importance of diversity inclusion at the workplace and in our society.

 

  • Remote Working Conditions

At BNP Paribas, we embrace a Smart Working framework based on trust, autonomy and collaboration. Within this framework, eligible employees can benefit from flexible remote working options adapted to our hybrid working environment. To ensure a comfortable and efficient working setup, eligible employees are provided with both office and home equipment, are entitled to an equipment allowance and can benefit from exclusive partnerships to purchase additional items at reduced prices. 

 

  • Commitment towards work/life balance

Supporting employees in a hybrid way of working while providing them with the means to maintain a work-life balance is an essential dimension of our Smart Working program. At BNP Paribas, we care about our employees’ wellbeing and promote a culture of good integration between work and personal life. 

 

To find out more on why you should join BNP Paribas please read our Employee Value Proposition and our Career path page.

 

* Please note that only applications submitted in English will be considered. 

* In case you are selected for this role, further documentation will be requested to support your hiring process.