Job Title: Business Analyst

Department: ISPL FRS

About Business line/Function: Core Eco-Systems Support  / OFS Support

Position Purpose: FRS is looking for a business analyst whose responsibilities include interaction with multiple stakeholders, project management, business analysis, technical /functional support, and development of IT solutions in line with best practices established by CIB and the BNP Paribas group.

Responsibilities:

Direct Responsibilities

• Provide first line user support through training, research and responding to general queries and works closely with Front-Office, IT Operations, users in Finance, Risk and other Finance and reporting systems teams.

• Understand and analyze the business line’s needs in one or more functional areas, with the aim of developing the appropriate and sustainable solutions that are consistent with the entity’s strategic plan and the associated portfolio of requests.

• Contribute to the finance quality of reporting, controlling data and tools availability

• Proactively communicate with users and propose solutions.

• Act as a key contributor during all the financial closing cycle (pre-closing, closing and post-closing)

• Ensure that the solution meets the requirements set out to cover the business line’s needs

• Act as the contact person within the project or maintenance teams and for the business line in relation to data and functional aspects

Contributing Responsibilities

• Liaise with the user community and provide functional expertise and consultative support to users

• Investigate and resolve functional issues raised by the user community or linked to the daily batch report 

• Facilitate the communication between team members, business units, IT and PMO organization in multiple geographical locations

• Proactively inform the user on the main incidents and application unavailability due to releases or other technical interventions.

• Contributes to preliminary studies in liaison with the business line.

• Helps, where appropriate, to monitor the portfolio and prioritize requests within the scope of activity. 

• Clarifies, performs critical and constructive analysis and, where appropriate, compares the business line’s needs against the entity’s strategic plan.

• Ensures that the solution meets the requirements set out to cover the business line’s needs. 

• Contributes, in conjunction with the business line, to change management and roll out for the end customer. 

• Helps to identify business line impacts generated by the solution and with the development of action plans. 

• Shares knowledge about the area of expertise and provides functional support. 

• Carries out reporting in accordance with the operating rules and practices defined for the scope. 

• Contribute to the creation and communication of Dashboards to key stakeholders.

• Ensure the high team standard are respected performing recurrent controls.

• Helps with the coordination of user communities.

• Build partnerships with assigned development and stakeholder teams.

• Raise and manage tickets for the users via the use of an online ticketing tool.

Technical & Behavioral Competencies:

Technical:

• 3-5 years of experience.

Technical Skills:

• Minimum 3 years of work experience in the field of accounting and / or accounting system and / or implementation in the financial services industry

• 2 -5 years of experience in Support of Financial systems or similar

• Proactivity and ability to work in a demanding environment

• Ability to synthetize and communicate efficiently with peers and management

• Knowledge of financial accounting and management accounting processes, standards, controls and systems.

• Strong analytical, management and problem-solving skills

• Creativity & Innovation/ Problem Solving

• Client focused Ability to collaborate / Teamwork

• Communication Skills

• Active Listening

• Ability to develop and leverage networks

• IT knowledge 

• Business/ IT relationship

• Customer Relationship, Management and Strategic Commercial Coverage 

• Architecture 

• IT Tests

Behavioral:

• Assertiveness, Proactiveness & Prioritization skills are important.

• Excellent verbal and written communication skills. (Knowledge of the English language is required. French is a plus.)

• Results and Impact

o Demonstrates good judgement when making decisions of high complexity and impact.

o Is responsible for driving outcomes which have meaningful effect on project delivery.

o Relies on limited guidance for most complex decision making.

• Client, and Stakeholder Focus

o Able to build relationships with a mix of intermediate and senior colleagues or clients.

o Interacts regularly with management and department leaders.

o Demonstrates the ability to persuade and influence stakeholders.

Specific Qualifications:

MBA in Finance, Bachelor of Commerce, Master of Commerce, Bachelor of Science 

Skills Referential (Required knowledge, skills and abilities)

Technical Skills:

•  Analytical Ability 
• Preferred knowledge of SQL/Oracle

Behavioral Skills: 

•  Creativity & Innovation / Problem solving
•  Ability to deliver / Results driven 
•  Communication skills - oral & written 
• Ability to synthetize / simplify
• Ability to collaborate / Teamwork

Education Level:  Bachelor Degree or equivalent

Location: Mumbai

About BNP Paribas Group:

BNP Paribas is the European Union’s leading bank and key player in international banking. It operates in 65 countries and has nearly 185,000 employees, including more than 145,000 in Europe. The Group has key positions in its three main fields of activity: Commercial, Personal Banking & Services for the Group’s commercial & personal banking and several specialized businesses including BNP Paribas Personal Finance and Arval; Investment & Protection Services for savings, investment, and protection solutions; and Corporate & Institutional Banking, focused on corporate and institutional clients. Based on its strong diversified and integrated model, the Group helps all its clients (individuals, community associations, entrepreneurs, SMEs, corporates and institutional clients) to realize their projects through solutions spanning financing, investment, savings and protection insurance. In Europe, BNP Paribas has four domestic markets: Belgium, France, Italy, and Luxembourg. The Group is rolling out its integrated commercial & personal banking model across several Mediterranean countries, Turkey, and Eastern Europe. As a key player in international banking, the Group has leading platforms and business lines in Europe, a strong presence in the Americas as well as a solid and fast-growing business in Asia-Pacific. BNP Paribas has implemented a Corporate Social Responsibility approach in all its activities, enabling it to contribute to the construction of a sustainable future, while ensuring the Group's performance and stability.

About BNP Paribas India Solutions:

Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas SA, European Union’s leading bank with an international reach. With delivery centers located in Bengaluru, Chennai and Mumbai, we are a 24x7 global delivery center. India Solutions services three business lines: Corporate and Institutional Banking, Investment Solutions and Retail Banking for BNP Paribas across the Group. Driving innovation and growth, we are harnessing the potential of over 10000 employees, to provide support and develop best-in-class solutions.

Commitment to Diversity and Inclusion

At BNP Paribas, we passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued, respected and can bring their authentic selves to work. We prohibit Discrimination and Harassment of any kind and our policies promote equal employment opportunity for all employees and applicants, irrespective of, but not limited to their gender, gender identity, sex, sexual orientation, ethnicity, race, colour, national origin, age, religion, social status, mental or physical disabilities, veteran status etc. As a global Bank, we truly believe that inclusion and diversity of our teams is key to our success in serving our clients and the communities we operate in. As a global Bank, we truly believe that inclusion and diversity of our teams is key to our success in serving our clients and the communities we operate in.