Job Title: IT Continuity & Resilience Engineer (Security Focus)

Department: ITG- Production – BNPP Fortis 

About Business line/Function: The IT Continuity Squad assures the continuity of IT services for the lines of business and our customers. We support the Tribes to make sure that their applications and systems are business resilient and prepared to recover in the case of disaster or degraded service situation, and to assure the lines of business of the ability to come back to normal operation in a quick, secure and reliable manner, should a disaster or degradation happen. To ensure continuity maturity and compliance, our activities include but are not limited to planning, organizing and documenting recurring DR exercises; we analyze evidence to update our dashboards for management reporting purposes (Belgium and Group) and to our regulators (National Bank of Belgium and European Central Bank)

Position Purpose: 

As IT Resiliency Engineer, you will join the enthusiastic and multidisciplinary 
 IT Continuity team. 

Together, you are responsible to ensure our Bank ability to react to a critical failure of an application or a datacenter. Within BNPPF, you collaborate to the embedding of rules defined by Regulators such as the European Central Bank, Belgium National Bank & our Group Policies.

• You are responsible of a set of activities ensuring our reactivity during a critical application failure.
• In collaboration with the Application owner, you manage and follow-up the delivery and validation of Application Impact Analysis (AIA), Continuity Run Book (CRB), Disaster Recovery (DR) Unitary Exercise documents and the potential gaps in those deliverables.
• You are the main contact for several tribes for all resiliency topics.
• You make recurrent follow-up with our squad Continuity contacts on:
  • Changes within their infra and application landscape impacting one of the deliverables.
  • Progress on AIA, CRB, DR Unitary Exercises
• You contribute to the Fortis & IT Group transversal DR exercises:
  • Validation of the CRB and their readiness.
  • Detailed capacity study for all the infrastructure components involved within our two data centers.
  • Close collaboration with our different stakeholders (BNPPF and Group) to prepare and collect required information.
  • Plan the DR exercises by identifying risks and preparing a mitigation plan
  • Help to build the Master Run Book (MRB), collection all actions from all needed CRBs.

Responsibilities

Direct Responsibilities

You will join the IT Production Security department; its mission is to: 

• Transform security into a strategic value-driver (i.e., enable innovation and enhance customers’ trust in our services)
• Have security integrated in the early design phase of products and services ('secure by design')
• Root security deeply in our corporate DNA
• Validate the resiliency of our service and solutions

·       As part of the Agile Impulse organization, the Security Filiere provides best-in-class security capabilities ready to be used by the other Constructs.

You’re the physical embodiment of the scrum values: involvement, focus, openness, and respect, with a good dose of courage to boot.

• You’re inquisitive and driven—and you’re always on the ball.
• You thrive in a team environment, happily sharing your knowledge and insights.
• You are quick to make connections and dare to question everything that deserves it.
• You’re able to work under pressure. 
• You always search to improve yourself by learning new technologies, methodologies and/or how to be a better you.
• You are excited by having responsibilities, making decisions & vulgarizing them.

You know your way around:

• Technology landscape  (distributed platform / mainframe platform) 
• Stakeholder management
• Communication best practice
• Architecture and technical diagrams and can review / validate them on resiliency topics
• Process, procedures and how important they are.

Technical & Behavioral Competencies

·       Mandatory Skills:

o   Windows, Linux OS (Nice to have)

o   Basics of Mainframe (Nice to have) 

o   Focus on Infra (Must have) 

o   Continuity and resiliency (Impact analysis, DC Swap  -Must have) 

o   Stakeholder management (Good English). 

o   Cloud – Basics about Architecture, Ports, Services.

o   Databases - Oracle DB, 19c, SQL.

o   Middleware – MQ & File transfer

o   Basic knowledge and understanding of computer networking (Routing and routers, DNS and IP firewall)

·       Good to have: 

o   Agile experience.

o   Follows the Customer processes for projects, incident, and change management. 

o   Being standalone and team worker, analytical minded, meet commitment, ability to work in a dynamic and multi-cultural environment, flexible, customer-oriented, understand risk awareness.

o   Highly skilled in project management & lifecycle, motivated self-starter, process-oriented with high attention to detail

o   Ability to work in a fast-paced environment and flexibility to accommodate demanding projects schedules, strong interpersonal and communication skills (written and oral) and the ability to work effectively with a wide range of constituencies in a diverse community.

Specific Qualifications:

·       Agile environment 

·       Follows the Customer processes for projects, incident, and change management.  

·       Being standalone and team worker, analytical minded, meet commitment, ability to work in a dynamic and multi-cultural environment, flexible, customer-oriented, understand risk awareness. 

·       Motivated self-starter, process-oriented with high attention to detail 

·       Quick self-starter, pro-active attitude. 

·       Good communication skills, Good analytical and synthesis skills. 

·       Autonomy, commitment, and perseverance. 

·       Ability to work in a dynamic and multicultural environment. 

·       Flexibility (in peak periods extra efforts may be required). 

·       Open minded and show flexibility in self-learning new technologies/tools. 

·       You are customer minded and can translate technical issues into non-technical explanations.

·       You are always conscious about continuity of services.

·       You have a very good team spirit and share your knowledge and experience with other members of the team. Working in collaboration with team.

·       Client-oriented, analytical, initiative oriented and able to work independently.

·       Be flexible and ready to provide support outside of Business hours (on-call).

·       Able to take additional responsibility. 

·       Able to work from base location Chennai/Mumbai (Whichever is your base location) during hybrid model.

·       You are flexible and ready to provide support outside of Business hours (on-call).

Skills Referential (Required knowledge, skills and abilities)

Transversal  Skills:

• Ability to understand, explain and support change
• Ability to develop and adapt a process 
• Manage the stakeholders with technical needs

Behavioral Skills: 

•  Ability to collaborate / Teamwork 
•  Communication skills - oral & written 
•  Organizational skills 
• Client Focused

Education Level:  Bachelor Degree or equivalent

Location: India – Mumbai  

About BNP Paribas Group:

BNP Paribas is the European Union’s leading bank and key player in international banking. It operates in 65 countries and has nearly 185,000 employees, including more than 145,000 in Europe. The Group has key positions in its three main fields of activity: Commercial, Personal Banking & Services for the Group’s commercial & personal banking and several specialized businesses including BNP Paribas Personal Finance and Arval; Investment & Protection Services for savings, investment, and protection solutions; and Corporate & Institutional Banking, focused on corporate and institutional clients. Based on its strong diversified and integrated model, the Group helps all its clients (individuals, community associations, entrepreneurs, SMEs, corporates and institutional clients) to realize their projects through solutions spanning financing, investment, savings and protection insurance. In Europe, BNP Paribas has four domestic markets: Belgium, France, Italy, and Luxembourg. The Group is rolling out its integrated commercial & personal banking model across several Mediterranean countries, Turkey, and Eastern Europe. As a key player in international banking, the Group has leading platforms and business lines in Europe, a strong presence in the Americas as well as a solid and fast-growing business in Asia-Pacific. BNP Paribas has implemented a Corporate Social Responsibility approach in all its activities, enabling it to contribute to the construction of a sustainable future, while ensuring the Group's performance and stability.

About BNP Paribas India Solutions:

Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas SA, European Union’s leading bank with an international reach. With delivery centers located in Bengaluru, Chennai and Mumbai, we are a 24x7 global delivery center. India Solutions services three business lines: Corporate and Institutional Banking, Investment Solutions and Retail Banking for BNP Paribas across the Group. Driving innovation and growth, we are harnessing the potential of over 10000 employees, to provide support and develop best-in-class solutions.

Commitment to Diversity and Inclusion

At BNP Paribas, we passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued, respected and can bring their authentic selves to work. We prohibit Discrimination and Harassment of any kind and our policies promote equal employment opportunity for all employees and applicants, irrespective of, but not limited to their gender, gender identity, sex, sexual orientation, ethnicity, race, colour, national origin, age, religion, social status, mental or physical disabilities, veteran status etc. As a global Bank, we truly believe that inclusion and diversity of our teams is key to our success in serving our clients and the communities we operate in. As a global Bank, we truly believe that inclusion and diversity of our teams is key to our success in serving our clients and the communities we operate in.