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About the job
- Reporting to the Global Head of Client Development Strategy & Analytics, the role will focus on delivering global projects and initiatives across Client Development contributing to the growth of Global Market’s franchise. The mission of the client development team is to support global and regional sales management to define and execute the client strategy via data analytics, competitor benchmarking, market intelligence and qualitative insights collected across GM teams. The Client Development team facilitates the client strategic planning process, including defining client segmentation and designing and executing various client initiatives. Client Development plays a critical role in preparing and enabling internal client reviews, broker reviews and internal governance forums like the global or regional client boards. Client Development ensures that the relevant Key Performance Indicators (KPI’s) are in place to monitor the performance of the overall client franchise and for each strategic client. The Portugal Client Development team supports the regional client development hubs located in the US, UK, France, and Hong Kong. The team works on developing data driven strategies and KPIs to measure our performance and continuously streamlines and automates our data driven needs. The team also ensures we have systemic process to deploy our strategy across regions in a globally consistent approach, including broker review inputs, action item logging, accurate referential data, calendar coordination.
Your Main Activities Are
- Manage the day-to-day needs of the Portugal Client Development team with a focus on enhancing what the team delivers across the organization, ensure the team is building their skills and continuously improve the level at which they operate
- Responsible for leading/delivering projects in addition to managing the team (ie. “Producing manager”)
- Ability to understand the business strategy and ensure it is communicated and embedded into the thought process for all workstreams
- Developing analytics and strategy around our client segmentation and KPIs to measure performance against them using internal and external data
- Building a strong working relationship with the regional client development teams and cross-functional teams including (Quality, Delivery, and Innovation) QDI, business managers, Chief Operating Officer’s (COO’s)
- Ensuring client referential and data integrity across all key data sets, contributing to client data governance
- Implement framework to continuously automate and scale our analytical capability and digitalize our core processes from end to end (including leveraging opportunities from Artificial Intelligence (AI) and Large Language Model (LLM) models piloted across the bank)
- Oversee the prioritization and delivery of cross-functional teams that support Client Development
- Promote the usage of Client Development’s analytical capability and tools
- Will need to work flexible hours to overlap with New York (NY) 2 days week (11:00 to 20:00)
Profile and Skills to Success
- Business Intelligence/ Data Analytics / Finance/ Data Engineer
- Managing a team of analysts (3+ years)
- Data Analytics (5+ years) using Python, Structured Query Language (SQL) and Extract, Transform, and Load (ETL) processes Data visualization tools Tableau
- Strong project management skills, ability to prioritize tasks and meet deadlines
- Excellent written and verbal communication skills
- Ability to build strong relationships at all levels of the organization
- Strong data analysis/interpretation & problem-solving skills
- Strong interest and passion for data integrity and controls
- Clear understanding of how changes may impact other processes, reports and groups
- Attention to detail in all components of work
- Global Markets or Investment Banking experience is preferred
- English (fluent)
#LI-Hybrid
Why joining BNP Paribas?
BNP Paribas, the European leader in banking and financial services in Europe, operates in 64 countries and has nearly 180,000 employees. The Group is structured around three operating divisions. Its business lines cooperate closely, as part of our integrated model, to meet the needs of all our clients in a coordinated manner:
- Corporate & Institutional Banking (CIB), connects corporate clients needing financing and institutional clients looking for investment opportunities;
- Commercial, Personal Banking & Services (CPBS), brings together all the Group’s commercial & personal banking and several specialised businesses;
- Investment & Protection Services (IPS), combines a unique continuum of products and services across protection, saving, investment and real-estate.
Our presence in Portugal
In Portugal since 1985, BNP Paribas today has more than 9.700 employees, distributed across the Group's 10 business entities established in the country. Its presence also extends to 11 excellence centers providing value-added services to various countries where the BNP Paribas Group also operates.
Diversity and Inclusion Commitment
BNP Paribas´ ambition is to cultivate an open and responsive environment for all that encourages collaboration and interaction. We demonstrate our commitment by actively contributing to the Group’s Diversity and Inclusion strategy and goals, in line with the United Nations Sustainable Development Goals. As part of our local Corporate and Social Responsibility - Diversity & Inclusion strategy, BNP Paribas Portugal is committed to:
- Promote a fair and unbiased recruitment process and offer professional development opportunities to all employees;
- Celebrate diversity and advocate for inclusion, both externally and internally, encouraging employee’s participation, creating space for different voices to be heard.
To foster the effort of BNP Paribas Portugal, multiple initiatives and events take place throughout the year where our people can find out more on the importance of diversity inclusion at the workplace and in our society.
Remote Working Conditions
At BNP Paribas, we embrace a Smart Working framework based on trust, autonomy and collaboration. Within this framework, eligible employees can benefit from flexible remote working options adapted to our hybrid working environment. To ensure a comfortable and efficient working setup, eligible employees are provided with both office and home equipment, are entitled to an equipment allowance and can benefit from exclusive partnerships to purchase additional items at reduced prices.
Commitment towards work/life balance
Supporting employees in a hybrid way of working while providing them with the means to maintain a work-life balance is an essential dimension of our Smart Working program. At BNP Paribas, we care about our employees’ wellbeing and promote a culture of good integration between work and personal life.
To find out more on why you should join BNP Paribas please read our Employee Value Proposition and our Career path page.
* Please note that only applications submitted in English will be considered.
* In case you are selected for this role, further documentation will be requested to support your hiring process.