About BNP Paribas India Solutions:

Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas SA, European Union’s leading bank with an international reach. With delivery centers located in Bengaluru, Chennai and Mumbai, we are a 24x7 global delivery center. India Solutions services three business lines: Corporate and Institutional Banking, Investment Solutions and Retail Banking for BNP Paribas across the Group. Driving innovation and growth, we are harnessing the potential of over 10000 employees, to provide support and develop best-in-class solutions.

About BNP Paribas Group:

BNP Paribas is the European Union’s leading bank and key player in international banking. It operates in 65 countries and has nearly 185,000 employees, including more than 145,000 in Europe. The Group has key positions in its three main fields of activity: Commercial, Personal Banking & Services for the Group’s commercial & personal banking and several specialised businesses including BNP Paribas Personal Finance and Arval; Investment & Protection Services for savings, investment, and protection solutions; and Corporate & Institutional Banking, focused on corporate and institutional clients. Based on its strong diversified and integrated model, the Group helps all its clients (individuals, community associations, entrepreneurs, SMEs, corporates and institutional clients) to realize their projects through solutions spanning financing, investment, savings and protection insurance. In Europe, BNP Paribas has four domestic markets: Belgium, France, Italy, and Luxembourg. The Group is rolling out its integrated commercial & personal banking model across several Mediterranean countries, Turkey, and Eastern Europe. As a key player in international banking, the Group has leading platforms and business lines in Europe, a strong presence in the Americas as well as a solid and fast-growing business in Asia-Pacific. BNP Paribas has implemented a Corporate Social Responsibility approach in all its activities, enabling it to contribute to the construction of a sustainable future, while ensuring the Group's performance and stability.

Commitment to Diversity and Inclusion

At BNP Paribas, we passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued, respected and can bring their authentic selves to work. We prohibit Discrimination and Harassment of any kind and our policies promote equal employment opportunity for all employees and applicants, irrespective of, but not limited to their gender, gender identity, sex, sexual orientation, ethnicity, race, colour, national origin, age, religion, social status, mental or physical disabilities, veteran status etc. As a global Bank, we truly believe that inclusion and diversity of our teams is key to our success in serving our clients and the communities we operate in.

About Business line/Function :

BNP Paribas Personal Investors Germany operates under three brands in Germany: Consorsbank, targeted to individual customers, and DAB BNP Paribas for B2B customers and Wealth Management Private Banking for wealthy clients and offers its services to around 2.0 million customers in Germany.

The IT Customer Apps Services team is part of the IT Application Production Support - IT Application Services and therefore responsible for the application management of all customer-related applications at PI Germany.

Job Title:

IT Application Manager

Date:

08.10.2025

Department:

IT Application Production Support / IT Application Services

Location:

Chennai

Business Line / Function:

IT Customer Apps Services

Reports to:

(Direct)

Team Lead IT Customer Apps Services

Grade: 

(if applicable)

(Functional)

Number of Direct Reports:

NA

Directorship / Registration:

NA

Position Purpose

-    Provide functional and technical application management for self-operated, partially or fully outsourced IT applications

-    Enable the safe and stable operation of the respective applications

-    Take over the technical management in context of his/her responsibility for the application or a service

Responsibilities

Direct Responsibilities

-    Ensure 2nd and 3rd level support for application-related requests from business and IT departments

-    Efficient implementation of incident and problem management using internal and external ticketing tools and processes provided for this purpose

-    Handle requests, incidents, problems & changes and other error situations with internal and external colleagues involved, as well as the follow-up of the identified corrective or solution/fixing measures

-    Independent integration and management of delivered program or system changes, both for small-scale requirements and projects

-    Implementation of technical requirements in IT concepts and/or technical descriptions in the context of the existing application landscape or new IT systems to be created

-    Independent optimization, further development and obsolescence avoidance of supervised systems or processes and their technology stacks

Contributing Responsibilities

-    Ensure the proper functions of the applications, their maintenance and modernization

-    Use methods to optimize and increase efficiency

-    Advise and support departments, including in the preparation of requirements/concepts or other activities, feasibility analyses and implementation strategies

-    Conception and participation in the documentation of the maintained systems

-    Complete monitoring of new application versions or new features from conception, development to commissioning based on business needs

-    Conception, creation and implementation or automation and documentation of tests

Technical & Behavioral Competencies

-    Expertise in monitoring and working with Camunda 8

-    Expertise in Java and modern web development technologies

-    Expertise in SpringBoot

-    Expertise in Containerization and orchestration tools

-    Expertise in UiPath Orchestrator

-    Expertise in MSSQL Server

-    Expertise in IIS

-    Expertise in Elasticsearch

-    Good knowledge of ITIL processes and procedures with base knowledge in ServiceNow

-    Good troubleshooting and problem-solving skills and a proactive approach

-    Ability to provide system maintenance and optimization for enterprise applications

-    Knowledge in unit, integration, functional, and end-to-end testing

-    Base knowledge in cloud-architecture and principles

Specific Qualifications (if required)

-    Successfully completed studies in computer science or business informatics or comparable knowledge and experience acquired through practical and IT training

-    Cross-thematic, broad expertise on the technologies used

-    Several years of professional experience in IT application management or in the support of complex IT applications

-    Profound knowledge in requirement management and software engineering

-    Cloud IT architecture expertise (private cloud, public cloud and hybrid cloud)

-    Experience in working with IT projects and project management skills

-    Very good English language skills in word and writing

Skills Referential

Behavioural Skills: (Please select up to 4 skills)

Ability to deliver / Results driven

Ability to collaborate / Teamwork

Organizational skills

Creativity & Innovation / Problem solving

Transversal Skills: (Please select up to 5 skills)

Ability to manage / facilitate a meeting, seminar, committee, training…

Analytical Ability

Education Level: 

 Master Degree or equivalent

Experience Level

At least 6 years

Other/Specific Qualifications (if required)

-