- Support the COO / Territory management, Head of COO Office to foster process efficiency through review and innovation. 

- - Support delivery on key transformation initiatives and local projects (Simplification, digitalization, automatization, regulatory gaps remediation).

- - Maintain and continuously improve Key Production Indicators dashboard, to help monitor the activity evolutions and support management decisions.

- - Monitor and ensure local regulatory reporting governance is in place and in line with regional framework.

- - Support and coordinate transversal regulatory reporting under COO/COO Office scope, ensuring timely preparation and submission to local authorities.

Direct Responsibilities

1. Process efficiency review:

- Engage local stakeholders to define key priorities

- Understand the existing process

- Recommend the target process

- Steer and monitor the implementation

- Liaise with regional stakeholders to have visibility on best practice around APAC

2. Industrialization / digitalization initiatives:

- Diagnosis of current state

- Identify opportunities

- Build a business case

- Steer and monitor the implementation

- Liaise with regional stakeholders to have visibility on what exist around APAC

3. Dashboard/KPIs:

- Maintain and continuously improve the dashboard

- Propose a list of KPIs to be produced and monitored

- Liaise with relevant stakeholders for the production of the defined KPIs

- Propose a dashboard format and implement

- Recommend a governance

4. Regulatory Reporting Governance:

- Ensure local regulatory reporting governance is in place and in line with regional framework.

- Coordinate change management and ensure it is well understood by all stakeholders.

- Support and coordinate on gaps and local/regional remedial actions if required.

- Support in review of regulatory reporting procedure without delay if necessary. 

5. Regulatory gaps remediation (in line with APAC Regulatory Watch RACI)

- Support and/or coordinate with stakeholders on the impact analysis, following initial assessments from Leading Function (Compliance, Legal, Finance).

- Support and/or contribute to the identification of solutions, validation and implementation.

6. Support any other projects or change initiatives at the request of the COO / Territory Management

Contributing Responsibilities

Support PMO on some local IT initiatives (particularly interacting with IT, vendor and users to ensure overall coordination of the deliverables).

Support CSR committee upon request