The role

This individual will work closely with the UK Head of Sales, in the overall management of their sales team. They will have focus on the direct management and results of their office, always looking to drive profitability where possible.

Responsibilities

•    Lead by example in setting and ensuring exceptional service standards are delivered to both clients and buyers

•    Motivating the team and leading new initiatives to maximise performance

•    Driving KPIs including – RPS leads, sales funnel metrics and sales progression, and plot growth

•    Reporting results to UK Head of Sales

•    Achieve personal financial targets and budget, maximise gross profit 

•    Manage the team and ensure objectives are set and met, including running daily and weekly meetings 

•    Reapit fluency - register and manage applicants ensuring best practice for Reapit, including data accuracy, and hold both the team and themself accountable

•    Ensuring exceptional service standards, and hold both the team and themself accountable

•    Devise and implement a clear strategy for growth

•    Ensure office and annual billings are met (refer to annual objectives) 

•    Ensure delivery of timely and high quality advice and transactions to clients. Meet with clients and assess their particular needs

•    Conduct market appraisals and win new instructions

•    Arrange and attend viewings around homes

•    Canvass for new business opportunities

•    Explain building issues and regulations to the clients

•    Respond to queries via e-mail and telephone

•    Liaise with solicitors

•    Close deals

•    Responsible (sometimes jointly) for successful delivery of all assignments in area of expertise

•    High profile ambassador for Strutt and Parker / BNP Paribas Real Estate in area of expertise

•    Has external recognition and is influential in the market

•    Undertake business planning activities in line with the Company’s aims

•    Bill regularly and collect fees as quickly as possible 

•    Accurately forecast fees for the office when required to do so

•    Assist in developing initiatives to improve revenue and profitability

•    Abide by BNP compliance requirements 

•    An understanding of confidentiality issues and the use of discretion

Person specification

•    Educated to GCSE level or equivalent as a minimum

•    Highly organised individual

•    Enthusiastic and self-motivated

Experience:

•    Excellent telephone manner and client facing skills 

•    Significant track record within the local residential sector with a broad cross section of clients

•    Proven fee earner

•    Self starter and can work with little supervision and, where appropriate, under pressure

•    Demonstrate a knowledge of the market which you operate within

•    Previous managerial experience

We are proud to offer award-winning benefits to support and reward our employees:

•    Health & Leisure: Private medical cover, 30 days annual leave + public holidays (the option of purchasing up to 5 additional days via flex benefits), health screening, gym discounts, wellbeing support, volunteering opportunities, cycle to work scheme, eye care voucher, travel & retail discounts, travel insurance, concierge service, kids pass, open fairways golf card, great company culture and social events (including sports teams, charity events, art pass), perks at work 

•    Financial:  Pension, company car allowance, life assurance at 8 x basic salary, group income protection (long term disability insurance), interest free season ticket loan, bonus scheme - you will be eligible to participate in the Company’s Bonus Scheme, share incentive plan, financial and mortgage advice 

Strutt and Parker is committed to providing a work environment that fosters diversity, inclusion, and equal employment opportunity without regard to race, colour, gender, age, creed, sex, religion, national origin, disability (physical or mental), marital status, ancestry, sexual orientation, gender identity and gender expression, or any other legally protected status.

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