About BNP Paribas India Solutions:

Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas SA, European Union’s leading bank with an international reach. With delivery centers located in Bengaluru, Chennai and Mumbai, we are a 24x7 global delivery center. India Solutions services three business lines: Corporate and Institutional Banking, Investment Solutions and Retail Banking for BNP Paribas across the Group. Driving innovation and growth, we are harnessing the potential of over 10000 employees, to provide support and develop best-in-class solutions.

About BNP Paribas Group:

BNP Paribas is the European Union’s leading bank and key player in international banking. It operates in 65 countries and has nearly 185,000 employees, including more than 145,000 in Europe. The Group has key positions in its three main fields of activity: Commercial, Personal Banking & Services for the Group’s commercial & personal banking and several specialised businesses including BNP Paribas Personal Finance and Arval; Investment & Protection Services for savings, investment, and protection solutions; and Corporate & Institutional Banking, focused on corporate and institutional clients. Based on its strong diversified and integrated model, the Group helps all its clients (individuals, community associations, entrepreneurs, SMEs, corporates and institutional clients) to realize their projects through solutions spanning financing, investment, savings and protection insurance. In Europe, BNP Paribas has four domestic markets: Belgium, France, Italy, and Luxembourg. The Group is rolling out its integrated commercial & personal banking model across several Mediterranean countries, Turkey, and Eastern Europe. As a key player in international banking, the Group has leading platforms and business lines in Europe, a strong presence in the Americas as well as a solid and fast-growing business in Asia-Pacific. BNP Paribas has implemented a Corporate Social Responsibility approach in all its activities, enabling it to contribute to the construction of a sustainable future, while ensuring the Group's performance and stability

Commitment to Diversity and Inclusion

At BNP Paribas, we passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued, respected and can bring their authentic selves to work. We prohibit Discrimination and Harassment of any kind and our policies promote equal employment opportunity for all employees and applicants, irrespective of, but not limited to their gender, gender identity, sex, sexual orientation, ethnicity, race, colour, national origin, age, religion, social status, mental or physical disabilities, veteran status etc. As a global Bank, we truly believe that inclusion and diversity of our teams is key to our success in serving our clients and the communities we operate in.

About Business line/Function:

Global Banking APAC (GBA) is committed to delivering growth and capturing market share in alignment with the global strategy, ensuring that revenues grow faster than costs and capital. 

Job Title:

Business Manager

Date:

Department:

GB ISPL

Location:

Mumbai

Business Line / Function:

GB

Reports to:

(Direct)

Head of GB ISPL BMD

Under the guidance of the Head of GB BMD ISPL, you will support Global Banking Business Lines by maintaining and producing dashboards and reports in collaboration with Finance and the GBA BMD team. The role will focus on Data management to keep up to date client static data referential and provide organizational support to the Business lines. 

Responsibilities

• 
  
  • Performance Monitoring & Data Management:
    • Produce & Maintain accurate Client and Managed revenues/ PnL figures / reports / management presentations
    • Monitor business Key Performance Indicators (pipelines, revenue, Headcount, Balance sheet, RWAs, etc)
    • Cross-check Business data to ensure consistency with overall business strategy and trends
    • Support & contribute to Data Framework Improvement (Orga, process; IT)
    • Research, design, build, update of relevant indicators Management information system/ Key Performance Indicator /Key Quality Indicator and algorithm for the department
    • Develop and maintain new reports/dashboards (ad-hoc or recurrent)
    • Leverage data analytics tools to simplify and industrialize the production of reports for the department
    • Automate Dashboards production
  • Management of CRM tool:
    • Provide users’ feedback, requests for developments from All APAC both Corporate coverage lines and FIC APAC Coverage
    • Be actively involved in data quality cleaning exercise for APAC
    • Promote CRM usage through organization of training and communication of new features to user
    • Make the required changes in CRM+/RMPM to maintain  
  • Business Organization:
    • Maintain Organizational charts, Job descriptions
    •  Ensure regular monitoring of identified topics (e.g. monitoring of training completions, overdue procedures etc.) 
    • Assist in definition & enforcement of business procedures, guidelines & policies
    • Support preparation of relevant committees of Global Banking APAC or GBA BLs (such as Management Committee, Legal Entity committees)
  • Stakeholder Management:
    • Collaborate effectively with multiple stakeholders across geographies and teams.
    • Work closely with the onshore teams (GBA / BLs) on various topics
  • Required Technical Skills:
  •  
  • Expertise in Performance Steering (revenue, cost, RWA tracking)
  • Strong understanding of Data Management / Data Analytics.
  • Advanced proficiency in Microsoft Office tools (Excel, PowerPoint, Word), including data mining and pivot tables.
  • Experience in Data Visualization Tools (e.g., Power BI, Tableau, Alteryx, DataIKU)
  • Required Soft Skills:
  •  
  • Strong verbal and written communication skills.
  • Proactive and solution-oriented mindset. 
  • High level of reliability, integrity and autonomy
  • Attention to details
  • Ability to work in a fast paced business environment, on multiple tasks and under tight deadlines
  • Other Requirements:
  • Minimum 3 years of professional experience.
  • Prior experience in the Banking & Finance sector, particularly in Performance Management / Finance / Business Management / Business Development.
  • Knowledge of BNP system (C3, CRM+, RMPM)
  •