Job Title: ServiceNow Developer

Department: ITG

About Business line/Function: 

At BNP, we are working extensively to streamline the workflows and optimize Non-IT Service management modules through ServiceNow platform and solutions. This will drive projects more efficiently, cost effectively and proficient delivery

Position Purpose: 

We are looking for ServiceNow developers specifically on ITSM and non - ITSM modules. Candidates will be proactively developing various functionalities on multiple ServiceNow modules.

Responsibilities

Direct Responsibilities

• Develop OOB and customized functionalities for clients using ServiceNow modules.

• Follow best practices to comply with the quality of work as delivered. We believe in the most assured quality of development work.

• Good knowledge of scripting and use of functionalities as per requirement.

• Good knowledge of ServiceNow platform and configurations. 

• Knowledge on Flow designer for ServiceNow.

• Provide the best and smooth transition of work for client transparency.

• Team player and team contributor.

Contributing Responsibilities

• Good knowledge of business process used in ServiceNow.

• Knowledge of ServiceNow platform upgrades and features.

• Certifications for ServiceNow modules.

Technical & Behavioral Competencies

• Disciplined and punctual.

• Technically open to learning and adapting to new things.

Specific Qualifications:

• Minimum 3+ years of ServiceNow experience.

• Certifications on ServiceNow modules (at least CSA).

Skills Referential (Required knowledge, skills and abilities)

Technical Skills:

• Ability to understand, explain and support change
• Analytical Ability
• Ability to develop others & improve their skills
• Ability to develop and adapt to a process
• Ability to set up relevant performance indicators

Behavioral Skills: 

• Decision Making
• Ability to collaborate / Teamwork
• Communication skills - oral & written
• Creativity & Innovation / Problem solving

Education Level: Bachelor Degree or equivalent

Location: Mumbai

About BNP Paribas Group:

BNP Paribas is the European Union’s leading bank and key player in international banking. It operates in 65 countries and has nearly 185,000 employees, including more than 145,000 in Europe. The Group has key positions in its three main fields of activity: Commercial, Personal Banking & Services for the Group’s commercial & personal banking and several specialized businesses including BNP Paribas Personal Finance and Arval; Investment & Protection Services for savings, investment, and protection solutions; and Corporate & Institutional Banking, focused on corporate and institutional clients. Based on its strong diversified and integrated model, the Group helps all its clients (individuals, community associations, entrepreneurs, SMEs, corporates and institutional clients) to realize their projects through solutions spanning financing, investment, savings and protection insurance. In Europe, BNP Paribas has four domestic markets: Belgium, France, Italy, and Luxembourg. The Group is rolling out its integrated commercial & personal banking model across several Mediterranean countries, Turkey, and Eastern Europe. As a key player in international banking, the Group has leading platforms and business lines in Europe, a strong presence in the Americas as well as a solid and fast-growing business in Asia-Pacific. BNP Paribas has implemented a Corporate Social Responsibility approach in all its activities, enabling it to contribute to the construction of a sustainable future, while ensuring the Group's performance and stability.

About BNP Paribas India Solutions:

Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas SA, European Union’s leading bank with an international reach. With delivery centers located in Bengaluru, Chennai and Mumbai, we are a 24x7 global delivery center. India Solutions services three business lines: Corporate and Institutional Banking, Investment Solutions and Retail Banking for BNP Paribas across the Group. Driving innovation and growth, we are harnessing the potential of over 10000 employees, to provide support and develop best-in-class solutions.

Commitment to Diversity and Inclusion

At BNP Paribas, we passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued, respected and can bring their authentic selves to work. We prohibit Discrimination and Harassment of any kind and our policies promote equal employment opportunity for all employees and applicants, irrespective of, but not limited to their gender, gender identity, sex, sexual orientation, ethnicity, race, colour, national origin, age, religion, social status, mental or physical disabilities, veteran status etc. As a global Bank, we truly believe that inclusion and diversity of our teams is key to our success in serving our clients and the communities we operate in. As a global Bank, we truly believe that inclusion and diversity of our teams is key to our success in serving our clients and the communities we operate in.