Job Title: Governance & Commercial Support Specialist – Motor Finance

Location: Solihull; a flexible hybrid working model which supports you as well as enabling you to work collaboratively with your colleagues

Contract: Full-time, Permanent

About Us

At BNP Paribas Personal Finance, we're part of a global banking group with a simple mission: to provide straightforward consumer finance solutions that help customers make responsible financial decisions. We partner with leading UK retailers and brands to support their customers finance purchases responsibly.

The Role

We're looking for a Governance & Commercial Support Specialist to join our Motor Finance team. This is an exciting opportunity to play a key role in supporting the governance, operational effectiveness, and commercial oversight of our growing Motor Finance partnerships portfolio.

Working closely with the Motor Steering & Governance Lead, Account Managers, and a range of internal stakeholders, you'll help ensure partner activities remain compliant, operationally effective, and aligned with our governance frameworks and risk appetite. This is a varied, delivery-focused role that combines governance, reporting, commercial support, and stakeholder engagement, making it an excellent opportunity for someone looking to build a career within commercial operations, governance, risk, or account management.

Key Responsibilities

• Support the delivery of commercial governance activities, controls, and partner oversight across the Motor Finance portfolio
• Monitor, track, and escalate partner-related risks, incidents, compliance actions, and governance requirements
• Maintain key governance trackers, ensuring actions are accurately recorded, progressed, and completed within agreed timescales
• Produce and maintain reporting, data analysis, dealer allocations, distribution lists, and operational management information
• Support audit readiness through accurate record keeping, governance documentation, and maintenance of audit trails
• Provide operational and transactional support across the motor finance lifecycle, working closely with Commercial, Operations, Finance, Risk, and Compliance teams
• Assist with Quarterly Business Reviews through data collation, reporting, document preparation, and insight generation
• Identify opportunities to improve governance processes, reporting accuracy, and operational efficiency

Skills & Attributes

• Previous experience within governance, risk, controls, compliance, audit, operational oversight, or a similar business support environment
• Strong Excel and spreadsheet skills with the ability to analyse data and produce meaningful reports
• Excellent organisational skills with the ability to manage multiple priorities and deadlines simultaneously
• Strong attention to detail and a commitment to maintaining accurate records and documentation
• Confident communicator who can build effective relationships with stakeholders at all levels
• Proactive, self-motivated, and comfortable taking ownership of tasks through to completion
• Experience within financial services, banking, motor finance, or a regulated environment would be advantageous
• A growth mindset and desire to develop within a commercial or governance-focused career path

What's in it for you

As a Top Employer UK, we offer a supportive, inclusive environment and a flexible benefits package that you can tailor to your lifestyle. Highlights include:

• Competitive salary and comprehensive package, contributory pension, and health cash plan
• Opportunity to buy/sell holiday giving you even more control over your work-life balance
• Flexible benefits including private medical insurance and lifestyle discounts
• A culture that values collaboration, development, and wellbeing
• Exposure to senior stakeholders and the opportunity to develop your commercial, governance, and operational expertise
• A role that provides a strong foundation for future progression into Account Management, Commercial Partner Management, or Governance leadership roles

Could this be you?

Making a positive impact is at the heart of everything we do. We're looking for people who live by our values, who are positive, brave, and own it.

You don't need to meet every requirement. If you have experience in governance, controls, compliance, operational oversight, risk, audit, or financial services and can demonstrate around 75% of the skills we're looking for, we'd love to hear from you.

Apply now to join a team that makes a real impact.

Learn more about careers with us: https://www.bnpparibas-pf.co.uk/careers

Your Application Journey

• Call with our Talent Acquisition team
• First-stage interview via Microsoft Teams with the Hiring Manager (60 minutes)
• Final-stage competency-based interview including a data-based scenario exercise (75 minutes, face-to-face)

We aim to complete the process within 3-4 weeks, depending on availability. If you're not shortlisted, we'll still let you know the outcome. Please note that this role may close early once we have enough suitable applicants, so apply soon.

Equal Opportunities

We're committed to creating an inclusive workplace and ensuring equal opportunities for all, regardless of age, disability, gender, identity, race, religion, sexual orientation, or background.