Business Analyst

Location: Solihull; a flexible hybrid working model which supports you as well as enabling you to work collaboratively with your colleagues
Contract: Full-time, Permanent

About Us

At BNP Paribas Personal Finance, we’re part of a global banking group with a simple mission: to provide straightforward consumer finance solutions that help customers make responsible financial decisions. We partner with leading UK retailers and brands to support their customers finance purchases responsibly.

The Role

As a Business Analyst, you will play a key role in delivering business and technology change by identifying, analysing, and translating business needs into clear, actionable requirements. Acting as the bridge between business stakeholders and delivery teams, you will ensure solutions are aligned to strategic objectives, customer needs, and regulatory requirements while delivering measurable value.

You’ll work across a range of initiatives, supporting end-to-end delivery, improving business processes, and helping the organisation adapt to change in a fast-paced, regulated environment.

Key Responsibilities

• Elicit, analyse, and document business requirements using workshops, interviews, and process mapping techniques
 • Translate business needs into clear functional and non-functional requirements, user stories, and acceptance criteria
 • Collaborate with stakeholders, IT teams, and third-party vendors to support end-to-end delivery
 • Challenge and refine requirements to ensure alignment with strategic objectives and value delivery
 • Support solution design, testing (including UAT), and defect resolution
 • Analyse and improve end-to-end business processes to enhance efficiency and effectiveness

Skills & Attributes

• Proven experience as a Business Analyst within change, IT, or transformation environments
 • Strong requirements engineering skills (e.g. BRDs, FRDs, user stories)
 • Experience working in Agile, Waterfall, or hybrid delivery models
 • Excellent stakeholder management and communication skills
 • Strong analytical thinking with attention to detail
 • Ability to translate complex business processes into clear, actionable requirements

What’s in it for you

As a Top Employer UK, we offer a supportive, inclusive environment and a flexible benefits package that you can tailor to your lifestyle. Highlights include:
 • Competitive salary and comprehensive package, contributory pension, and health cash plan
 • Opportunity to buy/sell holiday giving you even more control over your work-life balance
 • Flexible benefits including private medical insurance and lifestyle discounts
 • A culture that values collaboration, development, and wellbeing

Could this be you?

Making a positive impact is at the heart of everything we do. We’re looking for people who live by our values, who are positive, brave, and own it. Don’t let confidence hold you back. You don’t need to meet every requirement - if you have around 75% of the skills and the right attitude, we’d love to hear from you.

Apply now to join a team that makes a real impact.

Learn more about careers with us: https://www.bnpparibas-pf.co.uk/careers

Your Application Journey

• Call with our Talent Acquisition team
 • Informal chat with the Hiring Manager
 • Competency-based interview (60 minutes)

We aim to complete the process within 3–4 weeks, depending on availability. If you’re not shortlisted, we’ll still let you know the outcome. Please note that this role may close early once we have enough suitable applicants, so apply soon.

Equal Opportunities

We’re committed to creating an inclusive workplace and ensuring equal opportunities for all, regardless of age, disability, gender, identity, race, religion, sexual orientation, or background.