Job Title: PMO (Project Management Office)

Department: Transversal Change Management

About Business line/Function: The PMO will serve a portfolio of mission‑critical processing solutions for multiple clients across several locations operating subject to financial‑services regulations and audit requirements. The portfolio covers Transactions Input, Reconciliation, Fund Valuation, Cash Processing, Reporting & Transfer Agency – all with intraday deadlines. The PMO’s core purpose is to provide enterprise‑wide governance, reporting, resource‑capacity oversight and benefit‑realization for these delivery streams, ensuring that every project meets its scope, schedule, cost and quality commitments while delivering measurable value to the end‑client.

Position Purpose: We are seeking an experienced, detail‑oriented PMO professional to build, run and continuously improve the Project Management Office that supports BNP Paribas administered delivery across multiple departments and geographic sites. The incumbent will define standards, consolidate reporting, manage portfolio level risks and benefits, and act as the central hub for governance and stakeholder alignment. A keen eye for detail, strong analytical skills and accountability for portfolio performance are essential.

Responsibilities

Direct Responsibilities

• The role involves assembling and continuously updating presentation decks for project briefings and stakeholder meetings, while maintaining and monitoring the RAID log and risk matrix. Track and follow up on all action items to ensure timely completion, produce regular project‑status reports that highlight progress, variances and upcoming milestones, and record and maintain team timesheets to ensure accurate effort‑tracking and cost reporting. Additionally, coordinate and schedule all project‑related ceremonies—including kick‑offs, stand‑ups, reviews and retrospectives—provide day‑to‑day support to the Project Manager as the primary point of contact for routine queries, and identify, document and flag emerging risks to the Project Manager and relevant stakeholders for prompt mitigation.
• Aligning project work with corporate/team strategy: PMOs help classify, select, and prioritize projects that align with the organization's goals. 
• Managing a multi-project environment: PMOs maintain an overview of all projects and ensure that all necessary data is up to date and plausible. 
• Project implementation and services: PMOs provide operational support in projects by managing defined subtasks or providing project assistants. 
• Training and coaching: PMOs offer training and support to project managers and participants in the processes. 
• Methods, processes, and tools: PMOs choose and adapt PM methodologies and processes to best suit the needs of the organization. 

Contributing Responsibilities

• PMO Governance- Designs and chairs the project steering committee, defining decision‑making authority, escalation paths, and stage‑gate criteria, Develops the project Management Plan (scope, schedule, cost, quality, risk, communications, benefits).
• Benefit Realization & Value Delivery - Establishes a benefits‑realization framework (KPIs, target‑state metrics, measurement cadence), Monitors benefit‑tracking dashboards and drives corrective actions when projected value drifts. 
• Financial Stewardship - Owns the project budget, consolidating project forecasts, tracking actual spend, and reporting variance to finance and senior leadership, Conducts cost‑benefit and ROI analyses for change requests and scope adjustments in alignment with Finance policies and regulatory reporting requirements.
• Risk & Issue Leadership - Maintains a project‑level risk register, proactively identifies inter‑project risks, and leads mitigation planning, escalates only those risks that exceed predefined thresholds; otherwise drives resolution within the project team.
• Project Closure & Knowledge Transfer -  Oversees formal project close‑out: final benefit verification, financial reconciliation, and archival of artefacts, Drives comprehensive lessons‑learned sessions and publishes a “Project Playbook” for future initiatives. 

Technical & Behavioral Competencies

• Data‑Driven Decision‑Making - Uses metrics, KPIs, and analytics to drive course‑correction, resource re‑allocation, and benefit validation, KPI dashboards, Earned Value Management (EVM) reports, trend‑analysis visualizations.
• Change Management & Transition Planning - Designs and executes a structured transition plan (training, SOPs, support hand‑off) that moves the solution into steady state with minimal disruption, Change‑Readiness assessments, transition checklist, training material, hyper‑care plan.
• Strategic Vision & Business Acumen - Translates day‑to‑day execution into long‑term strategic outcomes and effectively communicates with finance, sales and operations stakeholders.

Education & Certifications:

Bachelor’s degree in Business Administration, Engineering, Computer Science, Information Systems, or a closely related field plus one or more of the following Professional certification or its equivalent recognized – 

·       Project Management Professional (Project Management Institute) 

·       PRINCE2 Practitioner 

·       PMO Certified Practitioner (PMO-CP)

·       Portfolio, Program and Project Offices (P3O)

·       PMI Agile Certified Practitioner (PMI-ACP)

Skills Referential (Required knowledge, skills and abilities)

Technical Skills:

• Requires 10 years of experience in Project‑management software proficiency – ability to configure, track and report on initiatives using tools such as Microsoft Project or Jira Advanced Roadmaps.
• Advanced Excel & data‑analysis – expert‑level use of formulas, pivot tables, Power Query, Power Pivot, and data‑visualization techniques to produce dashboards, variance analyses and forecasting models.
• Risk‑management expertise – development and maintenance of portfolio‑level risk registers, impact‑probability assessments, mitigation planning and escalation procedures.
• Financial stewardship – budgeting, cost‑tracking, variance analysis and ROI/benefit‑realisation reporting across multiple projects.
• Resource‑allocation and capacity planning – modelling of resource demand, skill‑mapping, leveling and optimisation of staff and third‑party capacity.
• Gantt‑chart scheduling & timeline management – creation, maintenance and critical‑path analysis of integrated master schedules that consolidate individual project plans.
• Agile/Scrum methodology knowledge – understanding of Scrum ceremonies, backlog grooming, sprint planning and how to blend Agile practices within a traditionally‑structured PMO environment.
• Collaboration & communication platforms – fluency with tools such as Microsoft Teams, SharePoint, Confluence, Slack, and other enterprise‑wide collaboration suites for status reporting and stakeholder engagement.
• Change‑management capabilities – ability to design and execute transition plans, stakeholder‑readiness assessments, training roll‑outs and hyper‑care support.
• Fundamental technical awareness – familiarity with TFS Azure concepts to understand integration points and to communicate effectively with technical delivery teams.

Behavioral Skills: 

• Time & Energy Management - Prioritizes own workload, delegates effectively, and models disciplined work habits for the team. 
• Ethical Integrity & Accountability - Acts transparently, owns outcomes (both successes and failures), and adheres to corporate values and compliance standards. 
• Customer‑Centric Mindset - Keeps the end‑user’s needs front‑and‑center, gathering feedback continuously and shaping the project to deliver real value. 
• Continuous‑Improvement Orientation - Actively seeks ways to improve processes, tools, and outcomes; encourages a learning culture. 

Location: India - Chennai

About BNP Paribas Group:

BNP Paribas is the European Union’s leading bank and key player in international banking. It operates in 65 countries and has nearly 185,000 employees, including more than 145,000 in Europe. The Group has key positions in its three main fields of activity: Commercial, Personal Banking & Services for the Group’s commercial & personal banking and several specialized businesses including BNP Paribas Personal Finance and Arval; Investment & Protection Services for savings, investment, and protection solutions; and Corporate & Institutional Banking, focused on corporate and institutional clients. Based on its strong diversified and integrated model, the Group helps all its clients (individuals, community associations, entrepreneurs, SMEs, corporates and institutional clients) to realize their projects through solutions spanning financing, investment, savings and protection insurance. In Europe, BNP Paribas has four domestic markets: Belgium, France, Italy, and Luxembourg. The Group is rolling out its integrated commercial & personal banking model across several Mediterranean countries, Turkey, and Eastern Europe. As a key player in international banking, the Group has leading platforms and business lines in Europe, a strong presence in the Americas as well as a solid and fast-growing business in Asia-Pacific. BNP Paribas has implemented a Corporate Social Responsibility approach in all its activities, enabling it to contribute to the construction of a sustainable future, while ensuring the Group's performance and stability.

About BNP Paribas India Solutions:

Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas SA, European Union’s leading bank with an international reach. With delivery centers located in Bengaluru, Chennai and Mumbai, we are a 24x7 global delivery center. India Solutions services three business lines: Corporate and Institutional Banking, Investment Solutions and Retail Banking for BNP Paribas across the Group. Driving innovation and growth, we are harnessing the potential of over 10000 employees, to provide support and develop best-in-class solutions.

Commitment to Diversity and Inclusion

At BNP Paribas, we passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued, respected and can bring their authentic selves to work. We prohibit Discrimination and Harassment of any kind and our policies promote equal employment opportunity for all employees and applicants, irrespective of, but not limited to their gender, gender identity, sex, sexual orientation, ethnicity, race, colour, national origin, age, religion, social status, mental or physical disabilities, veteran status etc. As a global Bank, we truly believe that inclusion and diversity of our teams is key to our success in serving our clients and the communities we operate in. As a global Bank, we truly believe that inclusion and diversity of our teams is key to our success in serving our clients and the communities we operate in.