WHO WE ARE
 We are the Trade Finance Service Centre, a critical Operations hub of 100 + professionals. We manage traditional trade products—bank guarantees and documentary credits—for Austria, Germany, the Netherlands, Spain, and the UK, driving consistent service excellence across Europe.

MISSION

BNP Paribas is launching a call for tenders to find an Implementation Manager profile to assist clients in the implementation of eBanking Trade finance solutions & ensure level 1 support of such Ebanking front end assets within the CIB EMEA scope.

Context of the consultation / mission

In close collaboration with the CIB EMEA sales teams and the Trade Finance Competence Center, and within the Trade Customer Support teams, the Implementation Manager's & support missions are part of a proactive approach to digitalization of Trade Finance customers. This eBanking Implementation activity is complementary to the other activities of Trade Customer Support (TCS) which manages the support and technical set-up of customers on BNP Paribas' Global Trade Finance Channels:

• Connexis Trade, an eBanking platform managing documentary credit operations.

• Connexis Guarantee, a platform allowing customers to select and request the issuance of Guarantees, to follow the issuance as well as consult the guarantees already issued.

• Swifnet an eBanking platform managing guarantees operations.

• The DWINGS client front-end, known as “Connexis Guarantee Reporting”, a tactical solution allowing the DWINGS back-office to be opened to the bank's clients to give them visibility on their guarantees.

The mission will be structured around the following activities:

1. End‑to‑end eBanking project delivery: Define scope with the client and Trade Relationship Manager, execute the implementation, maintain progress dashboards, and provide weekly status reports to both local and central stakeholders.
2. Promotion of ebanking solutions: Present eBanking solutions (demo functionalities, onboarding steps) together with Trade Relations Managers to showcase eBanking tools, run live demos, and clearly explain the onboarding steps required for a successful rollout.
3. Technical expertise & onboarding mastery: Master all eBanking functionalities, stakeholder roles, and the complete onboarding/support processes required to configure and launch the solution.
4. Contract administration & system registration: Manage customer contracts, ensure registration forms are complete and accurate, enter contracts into all eBanking systems, create user accounts, and activate the necessary bank‑to‑bank interfaces and manage stock recovery of active transactions.
5. Operational support: For any client queries provide and ensure prompt resolution to maintain service continuity; escalate incidents to the appropriate internal stakeholders when further expertise or authority is required, and process user‑profile requests for internal users.

Beyond mastery of project management, the candidate must be rigorous, organized and have the ability to manage multiple projects and priorities in parallel. He must demonstrate an ability to carry out actions effectively until their conclusion. With good interpersonal skills, he will be able to operate in a cross-functional context and lead discussions with multiple people at the same time.

Knowledge of the banking profession or even Trade would be an undeniable plus. Fluent English is mandatory. Ease of communication and the ability to make “Cold Calls” is highly appreciated.

The required experience is at least 3 to 5 years. The corresponding profile is CF2 or CF3.

Languages :

-        English

-        French is a plus

BENEFITS

• Training programs, career plans and internal mobility opportunities, national and international thanks to our presence in different countries.

• Diversity and Inclusion Committee that ensures an inclusive work environment. In recent years, several employee communities have been created to organize diversity and inclusion awareness actions (PRIDE, We Generations and MixCity).

• Corporate volunteering program (1 Million Hours 2 Help) in which employees can dedicate time out of their working hours to volunteer activities.

• Flexible compensation plan.

• Hybrid telecommuting model (50%).

• 32 vacation days.

ABOUT BNP PARIBAS
We are BNP Paribas, a European banking leader with a global footprint in 64 countries and over 178 000 professionals. Our Corporate & Institutional Banking division drives growth for corporates, SMEs and institutions, while our Trade Finance expertise supports clients’ international trade ambitions. Together, we deliver financing, investment, savings and protection services across the world.

APPLY NOW!

 If you are ready to champion digital trade finance solutions and grow within a forward‑thinking bank, submit your application today.

Diversity and inclusion commitment

BNP Paribas Group in Spain is an equal opportunity employer and proud to provide equal employment opportunity to all job seekers. We are actively committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity/paternity, race, religion or belief, sex or sexual orientation. Equity and diversity are at the core of our recruitment policy because we believe that they foster creativity and efficiency, which in turn increase performance and productivity. We strive to reflect the society we live in, while keeping with the image of our clients.