Job Title: Associate - KYU Registration 

Department: Banking Operations

About Business line/Function: Cash Operations 

Responsibilities

Direct Responsibilities

·  Internet eBanking application registration

•  Provide fast and accurate registration services for BNPP eBanking products by phone, e-mail, instant messaging and Jira to our APAC client facing teams, Implementation managers and also directly with clients.

•  Provide training when needed to client facing teams on changes in BNPP eBanking product registration.

•  Share APAC added-value information and knowledge with our equivalent Regional Support and Registration teams in NAR and EMEA. 

•  Participate in drives to continually innovate and optimize our internet eBanking registration activities.

•  Compose and update procedures and monthly activity reporting intended for client facing teams.

•  Coordinate support tasks and communications with other levels of eBanking support and departments.

•  Other internet eBanking related support activities as we continue to grow.

·  Communications with team members in Europe, America and Asia

•  Be able to work with and accommodate multi-cultural environments and different time-zones.

•  Facilitate smooth communications between team members and external teams within the BNPP organization.

·  Integration within the team in BNPP

•  Show excellent team spirit and team work

•  Show excellent communication skills

•  Provide excellence in Quality of Service toward both internal & external clients.

•  Integrate the BNPP professional behaviors which are: Commitment, Creativity, Ambition and responsiveness

·  Administration / Reporting

•  Perform job assigned by the supervisor

•  Participate to meetings organized by the team

•  Provide activity report as requested by his supervisor

•  Inform management about any issues related to its job

 ·  On-Call & On Site roster

•  Participate in duty roster for India holiday, APAC time zone (including Australia) and weekend support, working from home or at office. 

•  Mobile BNPP e-Mail access

Technical & Behavioral Competencies

·  Essential Technical Knowledge / Skills:

•  Fluent in English 

•  Pre-existing experience Cash Management and or Trade.

•  Strong knowledge of Internet application usage.

•  Strong familiarity with internet security concepts.

•  Strong knowledge in internet related networking technologies is an asset.

·  Qualifications and Experience:

•  Banking industry experience with Cash Management is a strong asset.

•  Banking industry experience with Trade is a strong asset.

•  Ability to prioritize: in particular be able to manage and anticipate activity peaks.

·  Other Value-added Competencies:

•  Excellent interpersonal skills.

•  Abilities in spoken and written Mandarin and/or other APAC languages are an advantage.

•  Team work player.

•  Strong commitment to work in client focused product registration.

•  Prove themselves willing to work under pressure.

•  Accuracy in registrations.

Education Level: Postgraduate

Location: Mumbai

 About BNP Paribas Group:

BNP Paribas is the European Union’s leading bank and key player in international banking. It operates in 65 countries and has nearly 185,000 employees, including more than 145,000 in Europe. The Group has key positions in its three main fields of activity: Commercial, Personal Banking & Services for the Group’s commercial & personal banking and several specialized businesses including BNP Paribas Personal Finance and Arval; Investment & Protection Services for savings, investment, and protection solutions; and Corporate & Institutional Banking, focused on corporate and institutional clients. Based on its strong diversified and integrated model, the Group helps all its clients (individuals, community associations, entrepreneurs, SMEs, corporates and institutional clients) to realize their projects through solutions spanning financing, investment, savings and protection insurance. In Europe, BNP Paribas has four domestic markets: Belgium, France, Italy, and Luxembourg. The Group is rolling out its integrated commercial & personal banking model across several Mediterranean countries, Turkey, and Eastern Europe. As a key player in international banking, the Group has leading platforms and business lines in Europe, a strong presence in the Americas as well as a solid and fast-growing business in Asia-Pacific. BNP Paribas has implemented a Corporate Social Responsibility approach in all its activities, enabling it to contribute to the construction of a sustainable future, while ensuring the Group's performance and stability.

About BNP Paribas India Solutions:

Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas SA, European Union’s leading bank with an international reach. With delivery centers located in Bengaluru, Chennai and Mumbai, we are a 24x7 global delivery center. India Solutions services three business lines: Corporate and Institutional Banking, Investment Solutions and Retail Banking for BNP Paribas across the Group. Driving innovation and growth, we are harnessing the potential of over 10000 employees, to provide support and develop best-in-class solutions.

Commitment to Diversity and Inclusion

At BNP Paribas, we passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued, respected and can bring their authentic selves to work. We prohibit Discrimination and Harassment of any kind and our policies promote equal employment opportunity for all employees and applicants, irrespective of, but not limited to their gender, gender identity, sex, sexual orientation, ethnicity, race, colour, national origin, age, religion, social status, mental or physical disabilities, veteran status etc. As a global Bank, we truly believe that inclusion and diversity of our teams is key to our success in serving our clients and the communities we operate in. As a global Bank, we truly believe that inclusion and diversity of our teams is key to our success in serving our clients and the communities we operate in.